Customer Service Representative

Key Responsibilities:

• Submit accurate paperwork for further review and update customer account information.
• Manage large amounts of incoming calls, emails, and chat messages effectively.
• Identify root causes of issues and provide appropriate solutions.

Qualifications:

• 1 year of customer service or call center experience required.
• Technical savvy with ability to toggle between multiple programs and dual monitors.
• Strong phone and verbal communication skills with active listening.

Work Details:

• Remote position for residents of specific US states.
• Full-time, 40 hours per week, Monday-Friday, shifts between 8:30am-5:00pm CST.
• Starting pay $14.00/hour with potential increase after 90 days.