Deliver customer service and support in both English and French, ensuring clear and professional communication.
Respond to customer inquiries, identify needs, and resolve issues efficiently while maintaining high satisfaction.
Collaborate with team members to support smooth contact centre operations and consistent service delivery.
The company provides customer support services in a remote contact centre environment. They offer a collaborative, values-driven working culture with opportunities for professional growth.
Conduct virtual meetings with clients who have expressed interest in learning about benefit options.
Understand each client's needs and provide personalized guidance through the enrollment process.
Build lasting relationships by delivering exceptional customer service and support.
Global Elite Empire Consultants is an independent third-party recruiting firm that connects clients with benefit options. The company offers a remote, flexible work environment with a focus on performance-based advancement and a supportive team culture.
Respond promptly to customer inquiries via phone, email, and text while maintaining a positive and empathetic attitude.
Resolve customer complaints, issue refunds, process reshipments, and escalate questions to the appropriate department.
Keep detailed records of interactions and collaborate with team members to ensure high levels of customer satisfaction.
Dr. Berg Nutritionals is a health and wellness company focused on addressing the root causes of health concerns through education, premium supplements, and holistic practices like the Healthy Keto® diet. The company is globally recognized with a social media presence of over 49 million followers and offers a fast-paced, innovative, and growth-oriented work culture.
Support users via email, chat, and occasional calls
Troubleshoot and resolve issues quickly and professionally
Help improve internal processes and collaborate with a fully remote team
Auctria is a fundraising event platform that has helped raise over $1.25 billion for nonprofits. We're a Canadian remote-first company supporting organizations across North America and growing fast.
Guide families and clients through initial conversations about in-home, non-medical care, using strong customer service and sales skills.
Develop, implement, and refine sales playbooks and strategies while coaching a team of Care Solutions Consultants.
Meet or exceed daily outreach and conversion goals in a metrics-driven, remote environment.
Honor Technology is transforming the way society cares for older adults by providing technology, tools, and services that empower aging in place. As the parent of Home Instead, the world's leading in-home care provider, it operates a global franchise network with more than 100,000 Care Pros and delivers over 50 million hours of personalized care annually, guided by a people-first culture and leadership principles of integrity, compassion, and excellence.
Schedule and coordinate daily activities of healthcare workers.
Screen and hire caregivers, and provide HR support.
Answer phone calls and prepare daily and weekly staffing reports.
Cloverleaf Care is a rapidly expanding healthcare services company in the US. They have a positive workplace culture that values employee input and focuses on client care.
Provide timely technical support and platform education to patients via email and phone.
Use patient and provider feedback to help shape the future of the PocketHealth platform.
Thrive in a fast-paced startup environment, laying a foundation for growth into roles like Customer Success, UI/UX, or Engineering.
PocketHealth is a patient-centric platform enabling hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. Servicing over 800 hospitals and clinics, the company fosters a culture that embraces diversity, equity, and inclusion, with a team focused on empowering patients.
Serve as the first point of contact for members, clients, or customers, handling inbound and outbound calls, text messages, and emails.
Manage case work, document interactions accurately, and ensure a positive customer experience.
Resolve routine issues at first contact and escalate complex issues to the appropriate team when necessary.
Five Star Solutions provides customer service and support solutions. They value diversity and are committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to their customers.
Serve as the primary point of contact for customer inquiries, resolving issues with professionalism and efficiency.
Manage and process customer orders, returns, and exchanges while ensuring data accuracy in the system.
Collaborate with internal teams to escalate and resolve complex customer cases, maintaining high satisfaction standards.
Google is a multinational technology company that specializes in Internet-related services and products. It employs over 100,000 people and fosters a culture of innovation and collaboration.
Respond to customer calls and emails and assist with orders and inquiries.
Update customer account information and resolve customer service issues.
Maintain accurate support records and ensure customer satisfaction.
Semper Foods is a food company that provides customer service and support. They offer a fully remote work environment with a stable full-time schedule and career advancement opportunities.
Make a difference by helping families protect what matters.
Work from home with a setup that fits your life.
Grow through available advancement for consistent performers.
AO Central matches dedicated individuals with a financial-services team focused on protecting families. The culture emphasizes remote work flexibility, integrity, and growth opportunities for team members.
Support clients and providers across live chat, messaging, and phone with empathy and professionalism
Solve complex issues around insurance, billing, and platform navigation while balancing quality and efficiency
Collaborate with teammates to identify recurring challenges and improve the support experience
Grow Therapy is a mental health platform that connects providers, insurance payors, and patients through a three-sided marketplace. Backed by over $328M in funding and a $3B valuation, the company fosters an ambitious, kind, and ownership-driven culture focused on making care accessible.
Respond to customer inquiries by phone and email in a professional and timely manner.
Assist with general questions about products, services, and technology solutions, and coordinate quote requests.
Maintain accurate records of communications and collaborate with internal departments to resolve customer concerns.
EconRam Systems provides enterprise IT hardware and technology solutions to businesses and public-sector organizations, including servers, storage, networking, and workstations. They are a small to mid-sized company seeking a dependable team member with a professional and collaborative culture.
Provide empathetic, solutions-oriented support to families via phone, email, and chat during evenings and weekends.
Guide members to mental health resources (EAP) and critical resources for urgent shelter, food, or crisis situations.
Verify member eligibility, document interactions in the CRM, and meet daily/weekly KPIs including service level and satisfaction scores.
Care.com is a consumer tech company on a mission to help families find and manage high-quality care for loved ones. Available in more than 20 countries, we are the world's leading care platform with a culture that reflects our own experiences as caregivers.
Balance customer satisfaction with company policies while maintaining confidentiality and detailed documentation.
This partner company provides customer care solutions for U.S.-based retail and e-commerce clients. It fosters a remote, performance-driven culture with an emphasis on empathy, accountability, and service excellence.
Serve as first point of contact for patient and customer inquiries, resolve issues.
Schedule appointments, verify insurance, and maintain records.
Coordinate with clinical teams, route urgent calls, and support navigation.
A patient-focused healthcare organization dedicated to simplifying access to care. The team provides comprehensive training and development in a supportive, fast-paced culture.
Handle inbound and outbound customer calls, emails, and web chat inquiries with professionalism.
Resolve routine customer issues, document interactions, and maintain accurate account records.
Follow established service procedures to meet SLAs and quality standards in a fast-paced contact center.
This organization supports a federal civilian program by delivering reliable, professional, and customer-focused assistance. They operate as a fully remote, collaborative team that prioritizes communication, accuracy, and customer satisfaction.
Handle inbound and outbound customer communications regarding insurance policies, billing, and policy changes.
Use active listening and empathy to resolve customer issues and identify cross-selling opportunities.
Maintain accurate records and ensure compliance while working remotely within a structured environment.
The company is an insurance provider offering products and services that help individuals and families protect what matters most. It fosters an inclusive, respectful workplace and values employees for their qualifications, contributions, and abilities.
Provide outstanding customer service to families over the phone.
Accurately enter patient registration information and schedule initial appointments.
Coordinate information between referring physicians, insurance companies, and treatment clinics.
Cranial Technologies is the only company in the world dedicated to researching and treating plagiocephaly, commonly known as flat head syndrome. With over 500,000 babies successfully treated, we are the leader in pediatric cranial shaping orthoses and a rapidly growing team.
Guide clients who have already asked for help, explaining their options in plain language.
Conduct virtual meetings with families via web conference and maintain follow-up to keep relationships active.
Perform light administrative tasks including notes, scheduling, and CRM updates.
AO Central provides client care and benefit explanation services for clients who have already requested assistance. They offer a virtual work environment with structured training and mentorship, focusing on building lasting relationships.