Act as a customer-facing liaison, handling phone and email inquiries with professionalism.
Keep systems updated with detailed notes to guide future client interactions.
Collaborate with Senior Account Managers on problem-solving and conflict resolution.
OPENLANE is a technology company building a digital marketplace for used vehicles, providing data-driven insights to make wholesale easy. It has about 5,000 employees and a culture of curiosity, collaboration, and entrepreneurial spirit.
Respond to customer inquiries by phone and email in a professional and timely manner.
Assist with general questions about products, services, and technology solutions, and coordinate quote requests.
Maintain accurate records of communications and collaborate with internal departments to resolve customer concerns.
EconRam Systems provides enterprise IT hardware and technology solutions to businesses and public-sector organizations, including servers, storage, networking, and workstations. They are a small to mid-sized company seeking a dependable team member with a professional and collaborative culture.
Handle inbound and outbound customer calls, emails, and web chat inquiries with professionalism.
Resolve routine customer issues, document interactions, and maintain accurate account records.
Follow established service procedures to meet SLAs and quality standards in a fast-paced contact center.
This organization supports a federal civilian program by delivering reliable, professional, and customer-focused assistance. They operate as a fully remote, collaborative team that prioritizes communication, accuracy, and customer satisfaction.
Respond to customer inquiries via email, phone, and chat in a timely, professional manner.
Provide accurate information about travel bookings, itineraries, and policies.
Troubleshoot client issues and escalate complex matters while maintaining detailed logs.
A fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences worldwide. The company fosters a supportive online community and provides mentorship and training for its team members.
Respond to client inquiries via email, phone, and chat with professionalism and empathy.
Document interactions in CRM and collaborate with HR, Operations, and Technical Support to resolve concerns.
Identify opportunities to improve processes and client satisfaction.
Sutherland Breezy is a fully remote, people-first organization that combines client support with remote work. They build exceptional teams in a culture of trust, inclusion, and professional growth.
Respond to client inquiries and provide timely, professional support
Coordinate scheduling, reservations, and service requests while maintaining accurate records
Track open requests and collaborate with internal teams to ensure a smooth client experience
Aisles & Abroad is a travel and hospitality company focused on delivering personalized client experiences through careful coordination and service. They foster a supportive, collaborative remote culture with opportunities for growth based on performance.
Serve as a point of contact for client inquiries and support requests.
Assist with coordinating services, scheduling, and follow-ups.
Maintain accurate records and ensure timely responses to client requests.
Aisles & Abroad is a service-focused company that supports client communications and coordination services. The company fosters a supportive and collaborative remote team environment with structured onboarding and growth opportunities.
Respond promptly and professionally to customer queries via email, phone, and live chat.
Assist customers with online orders, delivery issues, menu information, and complaints.
Document interactions, escalate complex issues, and work with teams to resolve problems.
Pizza Lucé is a leading restaurant brand known for its trademark pizza, diverse menu, and commitment to customer satisfaction. The company aims to provide great dining experiences, reliable service, and fast, friendly customer care.
Manage and execute work orders efficiently, optimizing processes and ensuring quality and timeliness of deliverables.
Schedule and plan work orders using company toolsets, reviewing information and prioritizing based on resource availability.
Maintain work order status from dispatch to close-out, documenting progress, communicating with technicians and customers, and escalating schedule deviations.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a People First, team-oriented culture focused on growth and collaboration.
Serve as a point of contact for client inquiries and support requests.
Coordinate services, scheduling, and follow-ups with clear professional communication.
Maintain accurate records, monitor tasks, and ensure timely resolutions for a positive client experience.
Aisles & Abroad is a travel-focused company delivering customer support and coordination services. The company maintains a supportive and collaborative remote team environment with opportunities for professional growth.
Respond promptly to customer inquiries via phone, email, and text while maintaining a positive and empathetic attitude.
Resolve customer complaints, issue refunds, process reshipments, and escalate questions to the appropriate department.
Keep detailed records of interactions and collaborate with team members to ensure high levels of customer satisfaction.
Dr. Berg Nutritionals is a health and wellness company focused on addressing the root causes of health concerns through education, premium supplements, and holistic practices like the Healthy Keto® diet. The company is globally recognized with a social media presence of over 49 million followers and offers a fast-paced, innovative, and growth-oriented work culture.
Answer participant services phone calls and emails related to retirement plan withdrawal and loan transactions.
Work with participants and clients to initiate requests through recordkeeper sites and answer questions on pending requests.
Pursue NIPA Distribution Administrator and Loan Administrator Certificates with paid training provided.
Nova 401(k) Associates provides retirement plan administration and customer support services for plan participants and clients. We are a committed team that values clear communication and professional development.
Answer customer questions by phone, email, chat, and web accurately and courteously.
Resolve issues on first contact, escalate complex cases, and document every interaction in Zendesk.
Follow CTrides service standards, attend training, and support teammates to meet customer expectations.
We are the world's trusted infrastructure consulting firm, partnering with clients to solve complex challenges in water, environment, energy, transportation and buildings. Our global team of over 50,000 professionals delivers projects that create a positive and tangible impact around the world.
Balance customer satisfaction with company policies while maintaining confidentiality and detailed documentation.
This partner company provides customer care solutions for U.S.-based retail and e-commerce clients. It fosters a remote, performance-driven culture with an emphasis on empathy, accountability, and service excellence.
Respond to client inquiries related to services, scheduling, and reservations.
Coordinate reservation details and provide clear updates, confirmations, and follow-ups.
Maintain accurate records and monitor timelines to ensure all requests are completed efficiently.
Georgia Deidre is a service-oriented organization focused on client support and reservation coordination. The company fosters a supportive, collaborative remote culture with structured onboarding and opportunities for growth.
Handle support tickets and resolve client inquiries across various channels.
Troubleshoot and offer solutions to ensure client satisfaction throughout the booking and travel experience.
Maintain professional communication and use customer support tools effectively.
Destination Careers is a travel-focused company dedicated to building dreams and memories through travel. They foster a passionate community and provide ongoing training and support for their team.
Assist clients with booking, updating, and managing hotel reservations from home.
Provide details on amenities, pricing, and availability while handling reservation changes.
Communicate professionally via phone, email, and messaging to ensure exceptional service.
Destination Careers connects hospitality professionals with job opportunities in the travel and hotel industry. They offer a supportive, remote-first culture with flexible schedules, training, and travel perks for their team.
Respond to client inquiries and coordinate travel details accurately.
Maintain records and provide updates to ensure smooth client experiences.
Work independently in a fast-paced, remote environment with strong organization.
Aisles & Abroad is a travel services company that helps clients coordinate travel and reservations. The company offers a supportive and collaborative remote team environment with opportunities for growth.
Serve as the first point of contact for members, clients, or customers, handling inbound and outbound calls, text messages, and emails.
Manage case work, document interactions accurately, and ensure a positive customer experience.
Resolve routine issues at first contact and escalate complex issues to the appropriate team when necessary.
Five Star Solutions provides customer service and support solutions. They value diversity and are committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to their customers.
Manage client communications, inquiries, and follow-ups with professionalism.
Coordinate scheduling, updates, and maintain accurate records of interactions.
Collaborate with team members to ensure a smooth and positive client experience.
Aisles & Abroad is a travel services company focused on reservations and client relations. They emphasize a supportive, collaborative remote culture with structured onboarding and growth opportunities.