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Responsibilities:
- Respond to customer inquiries via email, phone, and live chat.
- Assist with online orders, menu info, and delivery issues.
- Escalate complex complaints and document all interactions.
Qualifications:
- Excellent communication and problem-solving skills.
- Customer service experience and reliable home workspace.
- Ability to multitask and stay professional under pressure.
Work Environment:
- Fully remote role with flexible full-time or part-time schedule.
- Collaborate with restaurant and delivery teams to resolve issues.
Pizza Lucé
Pizza Lucé is a leading restaurant brand known for its trademark pizza, diverse menu, and commitment to customer satisfaction. The company aims to provide great dining experiences, reliable service, and fast, friendly customer care.