Source Job

• Support customers over the phone with product information and account corrections.
• Ensure accuracy and completeness of customer paperwork and records.
• Resolve product or service problems by clarifying complaints and providing solutions.

Five Star Solutions provides customer support services for the firearms industry. The company is an equal opportunity employer committed to cultivating a professional, diverse workforce.

• Serve as primary point of contact for customers with utility service inquiries, resolving issues and guiding solutions.
• Complete virtual paid training program while passing weekly tests.
• Document interactions accurately and collaborate with other departments to escalate complex problems.

InteLogix is a leading provider of human capital solutions, helping clients navigate health, wealth, and HR. With 19 global centers, they serve 23 million people and their families, fostering a culture of teamwork, integrity, and excellence.

• Serve as the primary point of contact for clients, field crews, and leadership.
• Coordinate scheduling, dispatching, and work orders to keep projects on track.
• Identify process improvements and support administrative functions to build a more efficient organization.

We are an irrigation and outdoor lighting company supporting Seattle-area operations. We are a growing team looking for a proactive, process-minded coordinator to help build efficient systems.

• Answer incoming customer calls promptly and professionally to assist with appliance repair service requests.
• Manage and update customer information and service requests in CRM systems.
• Complete daily administrative tasks and ensure excellent customer service.

My Hero VA is a virtual assistant and customer service staffing company that connects U.S. businesses with remote support staff. They focus on reliability and professionalism, hiring remote workers to handle customer service for their clients.

• Provide timely and professional client support via email, phone, and online platforms
• Coordinate scheduling, reservations, and service requests while maintaining accurate records
• Track open requests and collaborate with internal teams to ensure a smooth client experience

Aisles & Abroad is a travel and hospitality services company that provides booking coordination and customer support solutions. The company offers a flexible remote work environment and a supportive, collaborative team culture with opportunities for growth.

• Serve as a point of contact for client inquiries and provide timely, professional support.
• Coordinate services, scheduling, and follow-ups while maintaining accurate records.
• Monitor tasks and ensure timely responses to foster a positive client experience.

Aisles & Abroad is a travel and event-related services company that coordinates client experiences. They are a small to medium-sized firm with a supportive and collaborative team environment.

• Handle customer and service provider inquiries to support end-to-end order fulfillment.
• Manage order changes, replacements, cancellations, and payment releases with attention to detail.
• Work overnight U.S. Central Time hours while maintaining quality and performance targets.

The company coordinates moving and relocation services by connecting customers with providers and managing order fulfillment. It operates with a collaborative, customer-first culture and emphasizes empathy, accountability, and performance.

• Provide timely, accurate support for 20-40 clients across US and Canada via phone, chat, and email.
• Troubleshoot technical issues and collaborate with Developers and Business Analysts on complex problems.
• Contribute to knowledge sharing, product feedback, and continuous improvement of support processes.

Infinity provides a highly customizable software platform that supports financial services access. They are a partner company managing applications with a focus on customer success and remote collaboration.

• Respond to incoming phone calls, emails, and chat messages requesting technical support.
• Log all service desk interactions, provide first-level support for desktops, laptops, printers, mobile devices, software, and basic network issues.
• Escalate issues when necessary, follow up with customers, and continuously improve technical skills through training and certifications.

DYOPATH is an IT service provider offering technical support and managed solutions. The company is recognized for its award-winning culture and invests in employee development, fostering a fun and respectful teamwork environment.

• Provide timely and effective customer support across phone, email, chat, and social media.
• Investigate and resolve product issues, including recalls, warranty, and returns.
• Maintain accurate records and collaborate with the team to ensure high service standards.

Chefman designs and sells kitchen appliances and smart cooking products. The company fosters a collaborative team culture and is committed to high customer service standards.

• Coordinate scheduling and dispatch of remote service specialists to balance workloads and optimize response times.
• Act as the central communication hub between remote technicians, project managers, and service managers to drive team efficiency.
• Manage service queues, verify technician documentation, and maintain accurate records in operational databases.

Trane Technologies is a global climate innovator providing sustainable and efficient solutions for buildings, homes, and transportation through brands like Trane and Thermo King. The company fosters an inclusive culture focused on bold sustainability commitments and offers comprehensive benefits to support employee well-being and growth.

• Build and maintain strong relationships with contractors and trade partners across designated regions.
• Coordinate work orders, assign technicians, and follow up to ensure timely completion of home service requests.
• Use CRM systems to track progress, maintain records, and escalate service issues as needed.

The company is a customer-focused organization dedicated to coordinating home services and improving the claims experience for homeowners. It fosters an inclusive, collaborative culture that values accountability, diverse perspectives, and professional growth.

• Serve as the primary point of contact for client inquiries about fieldwork, lab results, pricing, billing, and administrative tasks.
• Coordinate and schedule field events, manage 20-30+ calls and 15-25 emails daily, and ensure smooth communication across teams.
• Deliver exceptional customer service, perform data entry, prepare work authorizations, and support daily workflows.

• Process and manage customer orders, especially for book products, ensuring accuracy and timely completion.
• Serve as a customer service contact, responding to inquiries by phone and email with professional solutions.
• Analyze operational reports, identify trends, and support continuous improvement initiatives.

The employer is a partner company focused on customer success and order management, serving clients with products such as books. They foster a collaborative, performance-driven culture with flexible working arrangements and comprehensive employee benefits.

• Serve as primary point of contact for clients, managing inbound and outbound communications to resolve inquiries via phone, email, chat, or social media.
• Calmly de-escalate issues, escalate when necessary, and track call information for auditing and reporting purposes.
• Provide feedback on call issues and upsell when appropriate to ensure a positive customer experience.

TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP prioritizes a culture of inclusion and diversity with limitless career advancement.

• Coordinate and manage scheduling requests using established processes and systems.
• Gather and organize client information and review details for accuracy and documentation.
• Communicate updates and maintain organized records to support consistent coordination.

Aisles & Abroad is a company that provides client coordination and scheduling services to support smooth service delivery. The company fosters a supportive and collaborative team environment with structured onboarding and guided training.

• Serve as the initial point of contact for patients, handling scheduling and phone inquiries.
• Use EPIC system to schedule, reschedule, and cancel appointments efficiently.
• Provide exceptional customer service, resolving patient complaints and ensuring positive experiences.

CommUnityCare Health Centers provides patient-centered care to communities, focusing on coordination and access. They emphasize diversity, collaboration, and a supportive work culture for staff.

• Provide excellent customer service while ensuring customer accounts comply with state resale certificate regulations.
• Process resale renewals, monitor incoming faxes and emails, and update customer information within 24 hours.
• Collaborate with Inside Sales and Credit to resolve resale issues, meet monthly deadlines, and maintain accurate customer records.

SanMar is a leading apparel and accessories company, providing private label and brand-name products like Nike and The North Face. They have a large workforce across North America and emphasize a supportive, inclusive culture focused on employee growth.

• Serve as the primary point of contact for callers with a warm, professional presence.
• Manage scheduling, gather client information, and route calls to the right teams.
• Work fully remotely using RingCentral, Google Workspace, and client management platforms.

The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.

• Handle inbound calls efficiently, schedule/reschedule appointments, and complete daily administrative tasks for the Call Center support team.
• Provide excellent customer service with a professional, confidential work ethic and knowledge of HIPAA regulations.
• Work remotely from approved states (PA, MD, VA, DC, FL, GA) with reliable internet and a quiet dedicated space.

Vision Innovation Partners exists to protect and restore vision. The company offers a culture centered on its Shared Values – PATIENTS, with opportunities for growth and development.