Handle customer and service provider inquiries to support end-to-end order fulfillment.
Manage order changes, replacements, cancellations, and payment releases with attention to detail.
Work overnight U.S. Central Time hours while maintaining quality and performance targets.
The company coordinates moving and relocation services by connecting customers with providers and managing order fulfillment. It operates with a collaborative, customer-first culture and emphasizes empathy, accountability, and performance.
Provide accurate and timely service for investment operations, transactions, and stakeholder inquiries.
Analyze operational data to identify trends, resolve issues, and recommend process improvements.
Support regulatory compliance and contribute to operational initiatives in a structured remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective application review. It supports remote and diverse roles while maintaining an inclusive and equitable recruitment process.
Manage and execute work orders efficiently, optimizing processes and ensuring quality and timeliness of deliverables.
Schedule and plan work orders using company toolsets, reviewing information and prioritizing based on resource availability.
Maintain work order status from dispatch to close-out, documenting progress, communicating with technicians and customers, and escalating schedule deviations.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a People First, team-oriented culture focused on growth and collaboration.
Manage the order cycle from entry to final shipment, proactively notifying any chain delays.
Ensure high-precision data capture and order entry within established timelines.
Maintain direct client communication in English to receive instructions and resolve order queries.
Avery Dennison is a global materials science and digital identification solutions company that optimizes labor and supply chain efficiency, reduces waste, and connects brands and consumers. With about 35,000 employees in over 50 countries and 2023 sales of $8.4 billion, it is a large, internationally recognized firm.
Provide high-quality customer support to members, addressing inquiries and service needs.
Coordinate food delivery operations and ensure accurate, timely order fulfillment.
Investigate and resolve order fulfillment issues and identify process improvements.
The company provides meal-delivery and food support programs for members in need, ensuring accurate and timely food deliveries. It operates with a remote-first culture focused on compassionate service and continuous process improvement.
Coordinate daily with 3PF warehouse leads and the Sr. Director of 3rd Party Fulfillment on shipments to fulfillment centers.
Create and track shipments in company software and Amazon Seller Central, resolving inventory discrepancies and filing recovery cases.
Maintain tracking forms in Google Workspace and prepare accurate Excel reports to support departmental operations.
This client is a Dallas-based company selling pool products online via its own websites, Amazon, and other US marketplaces. They also operate logistics, distribution, and third-party fulfillment to support their eCommerce business.
Support TVP customers by responding to inquiries across multiple retail and e-commerce brands while keeping each brand's tone and standards.
Handle operational tasks such as refunds, returns, order updates, and inventory adjustments using Shopify and Google Sheets.
Investigate issues, track resolutions, and collaborate to improve workflows across teams.
Frontier helps companies grow cross-functional teams abroad by hiring smart people and placing them into great companies. It is part of the Fresh Prints family, a fully remote 150-person company with most of the team based in India and the Philippines.
Provide application and process support to users, troubleshooting issues and escalating to IT as needed.
Monitor the department inbox, triage requests, and suggest system improvements based on trends.
Contribute to training, testing, implementation, and documentation to promote knowledge transfer.
Penguin Random House is the leading adult and children's publishing house in North America, the UK, and many other regions, committed to quality and innovation across all genres. With nearly 300 publishing brands and imprints, their vibrant, diverse international community values excellence and diversity.
Handle phone, chat, and email inquiries from insurance agents, processing policy servicing and billing requests.
Create new and renewal insurance invoices, maintain documentation, and issue cancellation notices per state rules.
Resolve discrepancies, cross-train with teams, and contribute to process improvements in a remote setting.
The hiring company is an insurance services organization that provides sales operations and policy support to insurance agents. The culture emphasizes collaboration, accuracy, and service excellence in a remote environment.
Manage day-to-day client operations and requests, serving as a responsive point of contact for routine questions.
Help execute Bridg's client engagement model, including onboarding tasks, status updates, and recurring client touchpoints.
Monitor client usage, prepare reporting and materials, and collaborate cross-functionally to resolve client issues.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. Its Bridg division offers an enterprise identity resolution and data platform, with a collaborative 'Better Together' culture.
Manage inbound calls, emails, and order processing for B2B customers with accuracy.
Validate orders and modifications, mitigating service impact and dollarized fines.
Resolve customer inquiries and issues across phone, email, and fax, collaborating with cross-functional teams.
Fortune Brands Innovations is a home, security and digital products company with iconic brands including Moen, Master Lock, and Therma-Tru. It emphasizes a customer-first culture, strong brands, and disciplined execution, fostering a collaborative environment.
Manage customer orders end-to-end, coordinating shipments, documentation, and carrier schedules.
Prepare and review export documents including BOLs, Commercial Invoices, and Packing Lists.
Resolve operational issues and keep customers, carriers, and warehouses aligned on shipment visibility.
The company is looking for an operations professional to coordinate complex international shipments, customer orders, and export documentation for a global supply chain environment. It is a fully remote, international team that values attention to detail, proactive problem-solving, and independent collaboration.
Support customers over the phone with product information and account corrections.
Ensure accuracy and completeness of customer paperwork and records.
Resolve product or service problems by clarifying complaints and providing solutions.
Five Star Solutions provides customer support services for the firearms industry. The company is an equal opportunity employer committed to cultivating a professional, diverse workforce.
Serve as the first point of contact for customer inquiries across live chat, phone, email, and social media.
Resolve customer issues with empathy, clarity, and efficiency, escalating technical issues when appropriate.
Process orders, cancellations, returns, and manage shipping claims and delivery-related escalations.
Aviron transforms fitness through innovative game-based workout equipment, pioneering the future of fitness entertainment. Backed by Y-Combinator with $23.5M in funding, we are a growing, flat organization with friendly people that values merit and provides ample support.
Maintain Revenue Team external customer email, responding to queries and onboarding customers to billing and ERP systems.
Gather and format large raw data sets for customer billing reporting and queries, and participate in month-end close activities.
Investigate and resolve customer billing issues independently, collaborating with Sales and other teams as needed.
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers. As a remote-first company, we foster a strong culture of connection and global inclusion, with a vibrant team of diverse experiences making a global impact.
Support day-to-day logistics and fulfillment operations, including customer pickup coordination and LTL freight booking.
Manage shipping documents, track shipments, and maintain accurate records in systems like NetSuite and 3PL portals.
Assist with reporting, data analysis, and process improvement to ensure efficient order fulfillment and transportation.
Chomps is America's fastest-growing meat snack brand, offering healthy protein snacks made from grass-fed beef and other quality meats. As a minority-owned, family-operated, B Corp-certified business, they focus on thoughtful sourcing and have a flexible, growth-oriented culture.
Provide timely and professional client support via email, phone, and online platforms
Coordinate scheduling, reservations, and service requests while maintaining accurate records
Track open requests and collaborate with internal teams to ensure a smooth client experience
Aisles & Abroad is a travel and hospitality services company that provides booking coordination and customer support solutions. The company offers a flexible remote work environment and a supportive, collaborative team culture with opportunities for growth.
Provide timely and effective customer support across phone, email, chat, and social media.
Investigate and resolve product issues, including recalls, warranty, and returns.
Maintain accurate records and collaborate with the team to ensure high service standards.
Chefman designs and sells kitchen appliances and smart cooking products. The company fosters a collaborative team culture and is committed to high customer service standards.
Provide primary phone support for customers, including handling escalated calls with empathy and professionalism.
Manage email and EMR messaging as secondary channels to resolve non-medical inquiries.
Navigate multiple platforms simultaneously while upholding productivity and quality standards.
Hims & Hers is a leading health and wellness platform that redefines healthcare by delivering accessible, affordable, and personal care from diagnosis to treatment. They are a public company on the NYSE with a talent-first, flexible/remote culture.