Provide accurate and timely service for investment operations, transactions, and stakeholder inquiries.
Analyze operational data to identify trends, resolve issues, and recommend process improvements.
Support regulatory compliance and contribute to operational initiatives in a structured remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective application review. It supports remote and diverse roles while maintaining an inclusive and equitable recruitment process.
Manage inbound calls, emails, and order processing for B2B customers with accuracy.
Validate orders and modifications, mitigating service impact and dollarized fines.
Resolve customer inquiries and issues across phone, email, and fax, collaborating with cross-functional teams.
Fortune Brands Innovations is a home, security and digital products company with iconic brands including Moen, Master Lock, and Therma-Tru. It emphasizes a customer-first culture, strong brands, and disciplined execution, fostering a collaborative environment.
Provide administrative and sales support to the International Sales team for English language titles in Asia.
Prepare sales materials, presentations, reports, and monthly newsletters for sales managers.
Coordinate dropshipments, reprints, returns processing, and manage the international education inbox.
Penguin Random House is a leading publishing house in North America, the UK, and many other regions, publishing outstanding books across all genres. It is a diverse global community of nearly 300 publishing brands and imprints, committed to quality and innovation.
Provide efficient, courteous service to members, providers, and other customers via phone, email, and more.
Resolve routine and moderately complex inquiries about enrollment, billing, benefits, claims, and other topics.
Research inquiries, interpret policies, and ensure accurate, timely responses to meet customer satisfaction.
Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association providing health insurance and related services. They value a flexible, supportive work culture and prioritize employee growth, consistently being voted one of the “Best Places to Work in PA.”
Handle inbound and outbound calls and respond to customer inquiries via text and email.
Manage and update customer cases, documenting all interactions accurately.
Resolve routine issues at first contact and escalate complex cases as needed.
Five Star Solutions provides customer support and business process services. The company values diversity and is committed to maintaining a professional workforce while delivering the best service possible to its customers.
Manage, track, and update internal revenue and invoicing trackers, including month-end responsibilities and reporting.
Explore solutions and new techniques for business improvement, including process flows, design, and documentation.
Gather and prepare data from internal systems, databases, Excel, and flat files to support analytics.
PrimeVigilance is a global pharmacovigilance specialist that helps clients navigate regulations while keeping patient safety at the center of every decision. With a global presence, its culture is built on kindness, flexibility, growth, and belonging.
Manage timesheet collection and create change orders to drive recurring revenue.
Handle ERR entries, early SOWs, and pricing requests for staffing leads.
Maintain candidate database and support operational tasks.
ePlus believes technology is a people business, delivering solutions that make a real difference. The company fosters a culture of collaboration, innovation, and extraordinary results, with a focus on work/life balance and community support.
Support a team of 7 editors on board books, storybooks, leveled readers, chapter books, and activity books based on major licensed properties.
Schedule meetings, maintain publishing lists, write title information sheets and web copy, and track P&Ls.
Obtain licensor approvals, order book copies, brainstorm new ideas, assist with manuscript development, and create presentation decks for licensors and sales conferences.
Penguin Random House is the leading adult and children's publishing house in North America, the UK, and many other regions, committed to quality and innovation across all genres. With nearly 300 publishing brands and imprints, we foster a vibrant, diverse international community.
Process and manage customer orders, especially for book products, ensuring accuracy and timely completion.
Serve as a customer service contact, responding to inquiries by phone and email with professional solutions.
Analyze operational reports, identify trends, and support continuous improvement initiatives.
The employer is a partner company focused on customer success and order management, serving clients with products such as books. They foster a collaborative, performance-driven culture with flexible working arrangements and comprehensive employee benefits.
Assists customers with transportation questions and concerns
Schedules, modifies, and cancels reservations as requested
Obtains and documents details of customer complaints and concerns
Modivcare facilitates non-emergency medical transportation and personal and home care to connect people with care. The company values service-oriented work and offers a comprehensive benefits package.
Manage day-to-day client operations and requests, serving as a responsive point of contact for routine questions.
Help execute Bridg's client engagement model, including onboarding tasks, status updates, and recurring client touchpoints.
Monitor client usage, prepare reporting and materials, and collaborate cross-functionally to resolve client issues.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. Its Bridg division offers an enterprise identity resolution and data platform, with a collaborative 'Better Together' culture.
Analyze and automate standard reporting requests for clients, working with implementation and account teams.
Build reports in Excel, Genesys, Calabrio, and Empower, and handle data discrepancy analysis.
Collaborate cross-functionally and innovate processes to improve reporting performance.
Personify Health created the first and only personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while improving health outcomes, and their team is mission-driven and diverse.
Support sales teams with daily tasks including promotions, new item setups, and database maintenance.
Manage customer requests and build relationships with manufacturer and retail customers.
Complete ad hoc projects, provide backup coverage, and ensure accuracy in submissions.
PRESENCE is a national natural products broker and service provider, part of PLTFRM, an industry-leading omnichannel commerce growth partner. PLTFRM has over 700 employees supporting 800+ brand partners in a collaborative, entrepreneurial culture.
Manage submission workflows to ensure timely peer review and resolve vendor or colleague queries professionally.
Troubleshoot manuscript and system issues, proactively raising data-driven recommendations for process improvements.
Serve as daily liaison with vendors, monitoring performance against KPIs and contributing to operational projects.
PLOS is a catalyst in open science, reimagining models to meet open science principles and removing barriers in knowledge sharing. The organization is supported by a global in-house team and values diverse perspectives to create a more equitable system of scientific knowledge.
Provide professional and timely service to internal and external customers regarding benefit administration.
Resolve benefit service issues with internal staff and outside vendors.
Perform monthly reconciliation of Carrier invoices to report to customers.
OneSource Virtual (OSV) works exclusively with Workday customers to automate payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers and 92% retention, OSV offers a values-based culture and professional development.
Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution.
Maintain detailed records in Salesforce and generate client analysis reports as needed.
Monitor resolution timelines to ensure benefit issues and claims are closed within the designated timeframe.
Foundation Risk Partners is an insurance brokerage and consulting firm, one of the fastest growing in the US, hiring for its Corporate Synergies team. The company offers a comprehensive benefits package and values exceptional customer service and collaboration.
Monitor and maintain time-sensitive automated workflows to ensure processing accuracy and service level targets are met.
Troubleshoot workflow issues, document defects, and coordinate resolution with internal and external stakeholders.
Analyze operational metrics, generate reports, and assist in data queries to support continuous improvement.
Ibility is a Service-Disabled Veteran-Owned and Woman-Owned Small Business helping government leaders achieve their mission through human-centered design. The small but mighty team is fun, passionate, bold, and creative.
Manage a caseload of in-progress insurance applications through underwriting, navigating tools like HubSpot and Front.
Coordinate medical exams, track requirements, handle inbound calls/emails, and process policy changes.
Collaborate with internal teams and contribute to process improvements to enhance customer experience.
PolicyMe is a Toronto-based digital insurance startup modernizing the insurance industry in Canada, offering life, critical illness, and health & dental insurance. The company has grown exponentially since 2018, selling over $10 billion in coverage, and operates with a remote-first, low-ego culture attracting top talent across the country.
Provide world-class front-line support to customers and partners via phone, online channels, and events.
Manage certification exams, surveys, courseware distribution, and LMS updates with meticulous attention to detail.
Collaborate with internal teams to improve customer experience and continuously act on feedback.
Scaled Agile, Inc. is a global training and enablement platform helping enterprises adopt agile practices and AI-driven work. They have trained over 2 million professionals through 400+ partners and offer a fun, collaborative team culture.
Respond to editorial support inquiries, track errata in Excel, and update Book Corrections lists.
Review eBook passes from Penguin Random House, support cover review, and submit materials to Legal.
Support social media, book orders, invoice tracking, and Amazon review monitoring for the editorial team.
The Princeton Review is a leading tutoring, test prep, and college admission services company helping millions of students reach their goals. It includes more than 4,000 teachers and tutors and is headquartered in New York, NY.