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Key Responsibilities:
- Provide professional and timely service to internal and external customers.
- Process benefit-related changes such as life-status changes, address changes.
- Counsel employees on benefit programs and perform monthly reconciliation.
Qualifications:
- High school diploma required, Bachelor's preferred.
- 2-5 years of related benefits experience and customer service required.
- Knowledge of group life and health, federal regulations like Section 125, ERISA, COBRA.
Work Environment:
- Remote position with flexible hours between 7am and 7pm Central time.
- Fast-paced, demanding environment requiring effective communication and multitasking.
OneSource Virtual
OneSource Virtual (OSV) works exclusively with Workday customers to automate payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers and 92% retention, OSV offers a values-based culture and professional development.