Coordinator, Payroll Client Services
Benefits
Unlimited PTO
16w maternity
16w paternity
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Responsibilities:
- Resolve customer inquiries related to payroll processing through email, chat, and phone.
- Gather and assess customer information to diagnose payroll issues and determine resolutions.
- Document case outcomes and identify process improvements.
Requirements:
- Demonstrated interest in payroll and customer support.
- Strong customer-service mindset with attention to detail.
- Ability to work independently in a remote environment.
Benefits:
- Fully remote work with flexible hours.
- Unlimited paid time off and 16 weeks parental leave.
- Budget for coworking, learning, wellness, and home office.
Partner Company
We provide payroll client services, helping customers navigate payroll processes and resolve issues. We operate as a fully remote international team with a focus on autonomy and continuous learning.