Coordinator, Payroll Client Services - EMEA
Benefits
16w maternity
16w paternity
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Responsibilities:
- Resolve customer inquiries related to payroll processing and platform usage via email, chat, and phone.
- Escalate complex cases and document issue details clearly.
- Follow internal workflows and adhere to service level agreements.
Requirements:
- Strong attention to detail and clear communication skills.
- Ability to follow structured operational processes.
- Foundational understanding of payroll concepts is a plus.
Benefits:
- Flexible paid time off and working hours.
- 16 weeks paid parental leave.
- Budget for co-working, learning, and wellness.
Remote
Remote is a global HR platform that helps businesses recruit, pay, and manage international teams. The company has a distributed workforce across 6 continents, fostering an asynchronous work culture with a focus on innovation and automation.