Resolve customer inquiries related to payroll processing through email, chat, and phone.
Follow established workflows and documentation to ensure consistent case handling.
Develop foundational expertise in payroll systems, processes, and regional compliance.
We provide payroll client services, helping customers navigate payroll processes and resolve issues. We operate as a fully remote international team with a focus on autonomy and continuous learning.
Resolve customer inquiries on payroll and platform issues via email, chat, and phone.
Investigate discrepancies, document resolutions, and escalate complex cases.
Build payroll knowledge and contribute to process improvements.
The company provides payroll and HR services to businesses globally. It operates with a fully remote, globally distributed team and emphasizes flexibility, inclusivity, and employee wellbeing.
Act as a true subject matter expert, managing relationships with stakeholders and processing end-to-end payroll.
Ensure data integrity, payroll journals, and compliance, focusing on KPIs and SLAs.
Mentor and support payroll specialists, implementing process improvements and backing up regional managers.
Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a globally distributed workforce and a future-focused culture, we innovate with automation and AI, encouraging every team member to bring their talents and experiences.
Manage end-to-end payroll support for multiple clients, ensuring accurate and timely delivery.
Resolve complex payroll issues, conduct root cause analyses, and implement corrective actions.
Configure Workday payroll elements and support year-end activities like W-2 adjustments.
Our partner is a payroll services company that delivers end-to-end payroll support to a portfolio of customers. The culture is values-driven, collaborative, and focused on innovation, with opportunities for professional growth.
Manage payroll exceptions, adjustments, and reconciliations across multiple jurisdictions.
Ensure accurate data entry and validation, and investigate complex payroll issues.
Collaborate with internal teams and external providers to improve processes and ensure compliance.
The partner company is a globally oriented payroll and operations provider. It operates in a remote, collaborative environment with a focus on accuracy, compliance, and continuous improvement.
Australia
Unlimited PTO
16w maternity
16w paternity
Lead and mentor a payroll operations team while ensuring accurate, timely, and compliant payroll delivery across Australia and New Zealand.
Own end-to-end payroll functions, manage third-party providers, and stay current with regional payroll legislation.
Identify automation opportunities, establish KPIs, and promote an asynchronous, outcome-focused working model.
This company offers a job matching platform using AI to connect candidates with hiring employers. It is a globally distributed organization with a diverse workforce, emphasizing employee autonomy, ownership, and work-life balance.
Execute end-to-end payroll operations for US PEO, ensuring compliance and accuracy.
Validate payroll data, reconcile exceptions, and support process improvements.
Collaborate with internal teams and external partners on payroll execution and compliance.
Remote is a global HR platform that enables businesses to hire, pay, and manage international teams compliantly. With a fully remote workforce spanning six continents, the company values innovation, automation, and diversity, fostering a culture of ownership and flexibility.
Serve as the primary point of contact for HR-related customer inquiries via email, phone, and chat.
Efficiently manage and resolve client inquiries, investigate issues, and collaborate with internal teams like sales, operations, finance, and payroll.
Maintain up-to-date knowledge of company offerings, conduct training sessions, and analyze support data to drive improvements.
Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance with a technology platform. They are a growing international family committed to building a diverse, global team and offering equal opportunities.
Guide customers through payroll onboarding and setup, ensuring a seamless transition.
Troubleshoot payroll issues through email, chat, and video calls for ongoing support.
Identify customer pain points and create documentation to improve the support experience.
Arketa provides an all-in-one platform for fitness and wellness studios to manage bookings, payments, and growth. They have raised $15M in Series A funding and are growing quickly.
Deliver accurate resolution of routine payroll tax notices by following documented procedures and knowledge-base guidance.
Support routine monthly, quarterly, and annual tax compliance activities by reviewing records and verifying data.
Collaborate with team members to support cross-functional tax processing workflows and meet operational deadlines.
TP is a leading global provider of digital business services partnering with prominent brands to optimize operations. With a global workforce of 500,000 across 300 languages, we prioritize a culture of inclusion and diversity.
Serve as the country-level payroll subject matter expert, managing end-to-end payroll processing and ensuring compliance and accuracy.
Collaborate with cross-functional teams including Payroll Implementation, Finance, and Engineering to improve processes and maintain service standards.
Mentor payroll specialists, monitor KPIs, and drive continuous improvement in a fully remote, asynchronous environment.
The company provides global payroll services, supporting fully remote teams across continents. It fosters a culture of ownership, continuous improvement, and flexibility, with a strong focus on employee well-being.
Provide payroll settlement services through Workday, processing payroll accurately and efficiently.
Manage multiple client needs with high accuracy, confidentiality, and service while meeting tight deadlines.
Develop payroll expertise and Workday skills in a supportive, client-focused team environment.
Our partner is a technology-enabled payroll services company providing payroll settlement through Workday for diverse clients. They offer a collaborative culture focused on collective success, professional growth, and supportive teamwork in a fast-paced environment.
Manage accurate and timely payroll processing for assigned client entities across multiple platforms and jurisdictions.
Reconcile payroll to GL, tax filings, and benefit deductions while ensuring compliance and data integrity.
Support year-end reporting, retirement plan contributions, workers' comp audits, and payroll system implementations.
Third Plateau is an impact consultancy partnering with philanthropy, nonprofits, and communities to build the infrastructure of change. It is one of Fast Company's Best Workplaces for Innovators, fostering a collaborative and innovative culture.
Serve as the primary payroll compliance expert for your region, interpreting legislation and guiding product development.
Partner with product teams to embed compliance into scalable solutions and processes.
Drive regulatory intelligence and build compliance frameworks to ensure adherence across the organization.
Remote solves modern organizations' biggest challenge of navigating global employment compliantly. With a globally distributed workforce across 6 continents, Remote fosters a culture of async work, innovation, and inclusion.
Provide hands-on partner support, resolve tickets, and investigate complex payroll and tax issues.
Lead and develop the Support team, set expectations, and drive performance and quality.
Drive cross-functional resolution with Engineering, Product, and other teams to resolve partner escalations.
We're rebuilding payroll on modern infrastructure, powering businesses that run payroll. As a growing team, we value creative problem-solving and grit to simplify payroll for thousands of employers.
Guide customers through Payroll and Taxes products, serving as their advocate to influence product decisions and roadmap.
Troubleshoot issues and provide clear, concise guidance on payroll processing and tax support.
Collaborate across teams to ensure customer success and stay updated on latest product features.
Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses. With teams in Denver, San Francisco, and New York, the company supports more than 500,000 small businesses nationwide and is building a workplace that reflects the people it serves.
Manage weekly payroll for approximately 100 employees, ensure accuracy and compliance with regulations.
Prepare and issue accurate client invoices and follow up on accounts receivable for timely payment.
Maintain financial records, handle payroll adjustments, and respond to employee and client inquiries.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a growing platform that values efficiency and objectivity in recruitment.
Own the planning and implementation of the global payroll chapter.
Lead and mentor the payroll team, ensuring accurate and compliant payroll processing.
Serve as point of contact between internal and external stakeholders on payroll matters.
Remote solves modern organizations' biggest challenge – navigating global employment compliantly with ease. They have a future-focused work culture with a globally distributed team working asynchronously around the world.
Execute assigned payroll tax tasks: process accurate payroll runs, review output reports, and assist with tax filings and payments across jurisdictions.
Research and resolve standard State and Federal payroll tax notices, escalating complex cases and drafting responses with supporting documentation.
Support payroll correction workflows, manage personal work queue by SLA deadlines, and identify recurring issues for process improvement.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, the company prioritizes a culture of inclusion and diversity.