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• Resolve customer inquiries related to payroll processing, discrepancies, and platform usage via multiple channels.
• Ensure timely responses and clear communication while adhering to service level agreements.
• Document issues, follow escalation paths, and develop foundational payroll expertise.

Remote is a global HR platform that helps businesses recruit, pay, and manage international teams. The company has a distributed workforce across 6 continents, fostering an asynchronous work culture with a focus on innovation and automation.

• Resolve customer inquiries on payroll and platform issues via email, chat, and phone.
• Investigate discrepancies, document resolutions, and escalate complex cases.
• Build payroll knowledge and contribute to process improvements.

The company provides payroll and HR services to businesses globally. It operates with a fully remote, globally distributed team and emphasizes flexibility, inclusivity, and employee wellbeing.

• Manage end-to-end payroll support for multiple clients, ensuring accurate and timely delivery.
• Resolve complex payroll issues, conduct root cause analyses, and implement corrective actions.
• Configure Workday payroll elements and support year-end activities like W-2 adjustments.

Our partner is a payroll services company that delivers end-to-end payroll support to a portfolio of customers. The culture is values-driven, collaborative, and focused on innovation, with opportunities for professional growth.

• Provide payroll settlement services through Workday, processing payroll accurately and efficiently.
• Manage multiple client needs with high accuracy, confidentiality, and service while meeting tight deadlines.
• Develop payroll expertise and Workday skills in a supportive, client-focused team environment.

Our partner is a technology-enabled payroll services company providing payroll settlement through Workday for diverse clients. They offer a collaborative culture focused on collective success, professional growth, and supportive teamwork in a fast-paced environment.

• Act as a true subject matter expert, managing relationships with stakeholders and processing end-to-end payroll.
• Ensure data integrity, payroll journals, and compliance, focusing on KPIs and SLAs.
• Mentor and support payroll specialists, implementing process improvements and backing up regional managers.

Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a globally distributed workforce and a future-focused culture, we innovate with automation and AI, encouraging every team member to bring their talents and experiences.

• Manage a dedicated portfolio of client accounts and support their payroll processing needs from submission through completion.
• Engage with clients by phone and web to identify, troubleshoot, and resolve payroll-related challenges.
• Provide technical guidance on payroll processing procedures, workflows, and best practices.

This company provides payroll software and support services to clients. It offers a collaborative, growing remote work environment.

• Lead accurate and timely payroll operations with precision and accountability.
• Manage the payroll support workflow and optimize SOPs and internal resources.
• Drive training, knowledge sharing, and solve complex problems proactively.

• Execute end-to-end payroll operations for US PEO, ensuring compliance and accuracy.
• Validate payroll data, reconcile exceptions, and support process improvements.
• Collaborate with internal teams and external partners on payroll execution and compliance.

Remote is a global HR platform that enables businesses to hire, pay, and manage international teams compliantly. With a fully remote workforce spanning six continents, the company values innovation, automation, and diversity, fostering a culture of ownership and flexibility.

• Deliver accurate resolution of routine payroll tax notices by following documented procedures and knowledge-base guidance.
• Support routine monthly, quarterly, and annual tax compliance activities by reviewing records and verifying data.
• Collaborate with team members to support cross-functional tax processing workflows and meet operational deadlines.

TP is a leading global provider of digital business services partnering with prominent brands to optimize operations. With a global workforce of 500,000 across 300 languages, we prioritize a culture of inclusion and diversity.

• Manage payroll exceptions, adjustments, and reconciliations across multiple jurisdictions.
• Ensure accurate data entry and validation, and investigate complex payroll issues.
• Collaborate with internal teams and external providers to improve processes and ensure compliance.

The partner company is a globally oriented payroll and operations provider. It operates in a remote, collaborative environment with a focus on accuracy, compliance, and continuous improvement.

• Manage end-to-end payroll processing for multiple Canadian clients with varying pay frequencies, ensuring accuracy and compliance.
• Support payroll compliance across multiple provinces and handle year-end activities including T4s and ROEs.
• Act as a technical payroll resource, providing expertise, process improvement, and resolving complex escalations.

The company is a technology-driven professional services firm. It has a supportive, inclusive culture with a focus on collaboration and respect.

• Serve as the country-level payroll subject matter expert, managing end-to-end payroll processing and ensuring compliance and accuracy.
• Collaborate with cross-functional teams including Payroll Implementation, Finance, and Engineering to improve processes and maintain service standards.
• Mentor payroll specialists, monitor KPIs, and drive continuous improvement in a fully remote, asynchronous environment.

The company provides global payroll services, supporting fully remote teams across continents. It fosters a culture of ownership, continuous improvement, and flexibility, with a strong focus on employee well-being.

• Manage end-to-end payroll tax compliance for U.S. and U.K. operations, including federal, state, and local filings, payments, audits, and amendments.
• Work extensively with Workday Payroll and TaxEx to maintain data integrity, reporting, and system configuration.
• Provide backup support for multi-state U.S. and U.K. payroll processing and collaborate on cross-functional projects with HR, Accounting, and other teams.

A partner company is seeking a Corporate Payroll Tax Analyst to manage end-to-end payroll tax compliance across U.S. and U.K. operations. The company values compliance, efficiency, and continuous improvement, offering a collaborative remote work environment.

• Lead and mentor a payroll operations team while ensuring accurate, timely, and compliant payroll delivery across Australia and New Zealand.
• Own end-to-end payroll functions, manage third-party providers, and stay current with regional payroll legislation.
• Identify automation opportunities, establish KPIs, and promote an asynchronous, outcome-focused working model.

This company offers a job matching platform using AI to connect candidates with hiring employers. It is a globally distributed organization with a diverse workforce, emphasizing employee autonomy, ownership, and work-life balance.

• Serve as the primary point of contact for client questions and service inquiries, ensuring prompt and professional responses.
• Coordinate with internal teams to track requests, resolve issues, and maintain accurate records in company systems.
• Assist with onboarding, documentation, and administrative processes while protecting confidential information.

ApTask is a workforce solutions company that provides talent acquisition, staffing, consulting, and permanent placement services. It offers a remote work environment and a collaborative, growth-oriented culture.

• Provide hands-on partner support, resolve tickets, and investigate complex payroll and tax issues.
• Lead and develop the Support team, set expectations, and drive performance and quality.
• Drive cross-functional resolution with Engineering, Product, and other teams to resolve partner escalations.

We're rebuilding payroll on modern infrastructure, powering businesses that run payroll. As a growing team, we value creative problem-solving and grit to simplify payroll for thousands of employers.

• Assist with payroll processing, including data validation, report review, and reconciliation to ensure accuracy and compliance.
• Support tax administration, employee inquiries, and year-end payroll activities while maintaining audit-ready documentation.
• Collaborate with Payroll, HR, Finance, and external providers to improve payroll processes and employee experience.

Jobgether uses AI-powered matching to connect candidates with jobs. They partner with hiring companies and manage applications, focusing on objective and efficient recruitment.

• Guide customers through Payroll and Taxes products, serving as their advocate to influence product decisions and roadmap.
• Troubleshoot issues and provide clear, concise guidance on payroll processing and tax support.
• Collaborate across teams to ensure customer success and stay updated on latest product features.

Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses. With teams in Denver, San Francisco, and New York, the company supports more than 500,000 small businesses nationwide and is building a workplace that reflects the people it serves.

• Manage weekly payroll for approximately 100 employees, ensure accuracy and compliance with regulations.
• Prepare and issue accurate client invoices and follow up on accounts receivable for timely payment.
• Maintain financial records, handle payroll adjustments, and respond to employee and client inquiries.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a growing platform that values efficiency and objectivity in recruitment.

• Assist with processing U.S. and international payroll and serve as the first point of contact for employee payroll questions.
• Review and audit payroll data for accuracy, resolving discrepancies and maintaining data integrity.
• Support compliance with payroll regulations and contribute to continuous improvement of payroll processes.

Horizon3 is a fast-growing, remote cybersecurity company that provides autonomous pentesting solutions to organizations of all sizes. The company is a fusion of former U.S. Special Operations cyber operators and startup engineers, fostering a culture of respect, collaboration, and ownership.