Accountabilities:
- Manage a dedicated portfolio of client accounts and support their payroll processing needs from submission through completion.
- Engage with clients by phone and web to identify, troubleshoot, and resolve payroll-related challenges.
- Monitor multiple client payroll cycles simultaneously while maintaining accuracy, timeliness, and a high level of service.
Requirements:
- 3+ years of professional experience in payroll processing, payroll support, or a closely related function.
- Hands-on experience with SaaS-based payroll software such as ADP, Paycor, Paylocity, or comparable platforms.
- Strong understanding of payroll processes, procedures, and common payroll-related issues.
Benefits:
- Salary: $50,000–$65,000 annually, depending on experience.
- Fully remote position within the United States.
- Medical, dental, vision, life, and disability insurance, with employer contribution toward coverage.
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This company provides payroll software and support services to clients. It offers a collaborative, growing remote work environment.