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Key Responsibilities:

  • Provide end-to-end payroll support for assigned clients, managing cases and maintaining service levels.
  • Handle escalations, perform root cause analysis, and document resolutions.
  • Lead customer calls and participate in transitions and cross-functional meetings.

Requirements:

  • Associate's degree required; 3+ years of payroll and customer-facing experience.
  • Strong understanding of payroll taxes, compliance, and multi-jurisdiction operations.
  • Intermediate Workday payroll configuration and advanced Excel skills.

Benefits:

  • Fully remote work within the United States.
  • Professional development and exposure to diverse payroll environments.
  • Values-driven culture with opportunities for career growth.

Partner Company

Our partner is a payroll services company that delivers end-to-end payroll support to a portfolio of customers. The culture is values-driven, collaborative, and focused on innovation, with opportunities for professional growth.

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