Gusto

Craft a holistic vision grounded in user needs and lead the long-term product strategy for Gusto's Design System as well as additional strategic Core Experience initiatives. Enable internal R&D teams to build end-to-end app experiences more quickly and consistently while also driving significant progress in strategic initiatives. Collaborate with Design, Engineering, and Data teams to drive the roadmap forward, managing dependencies and mitigating roadblocks.

As a Staff Software Engineer on the Developer Productivity - Local Environments team, you will define, maintain and enhance the local development experience. You will be responsible for ensuring environments are consistently working, troubleshooting issues, streamlining initial setups, and driving improvements to tooling and processes. Crucially, you will also be exploring and implementing innovative ways to leverage Artificial Intelligence (AI) to optimize our development environments.

This is a unique opportunity to build the foundation for content strategy across the full customer journey—from initial discovery to onboarding, activation, and expansion, playing a pivotal role in shaping messaging that drives growth, working across surfaces that blend marketing, product, and AI-generated content, requiring deep expertise in content design and growth experimentation.

Deliver meaningful improvements to how small business employees access and engage with their benefits. As the end-to-end owner, you will be accountable for developing a strategy to address key customer challenges in the benefits space while driving adoption, enhancing customer experience, and managing costs. You'll work closely with multiple teams, including engineering, design, data science, sales, and customer experience, to craft and drive the roadmap.

As a Senior Software Engineer on the Developer Productivity - Async team, you will work on improving developer productivity by enhancing the tools and systems used by product engineers. You will focus on asynchronous processing, ensuring that our applications are efficient, reliable, and scalable. Your work will involve maintaining and improving the infrastructure that supports background jobs and asynchronous communication between our applications using technologies such as Sidekiq and Karafka.

As a Senior Machine Learning Engineer, you will work closely with applied science practitioners and engineers to rapidly build, deploy, and iterate high-quality ML infrastructure solutions at scale. You will be responsible for ensuring both reliability and effectiveness while developing a dependable and scalable ML infrastructure for all of Gusto.

Lead the strategy, roadmap, and execution for the core systems that power every payroll run at Gusto. Drive platform improvements in extensibility, observability, and developer experience to help internal teams build faster and with greater confidence. Bring clarity to complex problem spaces by identifying the most critical opportunities for impact. Advocate for long-term quality, scalability, and flexibility while maintaining a strong focus on delivering impact through thoughtful execution.

This role involves leading the design, development, and deployment of AI solutions to enhance customer experience, requiring a strong background in artificial intelligence and software engineering to improve customer interactions and satisfaction, with a focus on leveraging AI to better serve customers.

Evaluate, document and analyze our Sales and Marketing processes to assess the effectiveness of our operating model and understand drivers and opportunities. Identify, draft and implement process and tool improvements that lead to business objectives; higher conversion rates, sales efficiency, and better customer experience.

As a staff product designer, you’ll help bring our contractor products to maturity and drive foundational shifts to our platform and customer experiences. This is a unique opportunity to make major experience changes to established, business critical workflows. You’ll drive the entire product development process from setting the long-term vision to strategic planning; all the way to launching new features and iterating on existing ones.

We're seeking a Senior Design Systems designer to pioneer our native iOS and Android design system, a key company priority that will transform how users experience our products. You'll standardize our existing mobile applications while building a cohesive visual language that extends our web design system to native experiences. This is your opportunity to shape our mobile future from the ground up.

Lead research strategy across platform teams, partnering with Design and Product to define direction and shape research roadmaps grounded in customer needs. Working across pods, influence product strategy and ensure cohesive, system-driven experiences. Help scale research practices, empowering cross-functional teams to take on research through democratization efforts; bring strong leadership and uphold a high bar for research quality.

Architect, build, test, and refine Gusto’s native Android app, along with supporting mobile web views that enhance user experience. Develop, iterate, and improve product features that integrate core business functions, work tools, value-added services, and financial products. Collaborate closely with our product management, design, and partner teams to identify technical and customer pain points, brainstorm solutions, and then prototype, iterate, and launch those solutions.

Enhance the quality, integrity, and consistency of marketing data collection and movement across various applications (marketing automation platforms, customer data platforms, and CRM platforms, etc.) and oversee omnichannel marketing campaign audience development. This role will involve developing and maintaining data dictionaries, developing and managing audience segments, and collaborating with cross-functional teams to optimize marketing data processes and relevant systems.

Join Gusto's Time engineering team as a Senior Backend Engineer (L5) and play a key role in shaping the future of how businesses manage time. You'll be responsible for designing, building, and scaling high-performance APIs that power our time tracking and payroll integrations. You'll have the opportunity to lead projects, collaborate with talented engineers, and mentor others while contributing to a product that impacts millions of users.