Manage strategic partner relationships and deliver proactive support to create a premium partner experience.
Act as primary point of contact for payroll and business partners, handling requests and escalations.
Identify opportunities to improve partner engagement, retention, and operational processes.
This company provides technology-enabled services focused on improving financial security for employees nationwide. They operate in a fast-paced, mission-driven environment with a focus on partner operations and continuous improvement.
Triage and resolve complex partner escalations across payroll, tax, compliance, and money movement.
Monitor partner Slack channels and deliver high-touch service to a concentrated portfolio of large partners.
Dig into escalation trends, uncover root causes, and recommend improvements across product and process.
Check is redefining payroll by inventing embedded payroll, making it easier for businesses to launch, grow, and thrive. As a team of passionate problem-solvers, we're scaling fast to simplify complexity across thousands of employers.
Australia
Unlimited PTO
16w maternity
16w paternity
Lead and mentor a payroll operations team while ensuring accurate, timely, and compliant payroll delivery across Australia and New Zealand.
Own end-to-end payroll functions, manage third-party providers, and stay current with regional payroll legislation.
Identify automation opportunities, establish KPIs, and promote an asynchronous, outcome-focused working model.
This company offers a job matching platform using AI to connect candidates with hiring employers. It is a globally distributed organization with a diverse workforce, emphasizing employee autonomy, ownership, and work-life balance.
Lead, coach, and develop a team of payroll specialists across multiple countries.
Ensure accurate, compliant, and timely payroll delivery with strong operational oversight.
Manage vendor relationships and support global payroll implementations and process improvements.
The company provides global payroll operations and employment infrastructure. It operates in a remote-first environment with a focus on inclusion and employee wellbeing.
Execute end-to-end payroll operations for US PEO, ensuring compliance and accuracy.
Validate payroll data, reconcile exceptions, and support process improvements.
Collaborate with internal teams and external partners on payroll execution and compliance.
Remote is a global HR platform that enables businesses to hire, pay, and manage international teams compliantly. With a fully remote workforce spanning six continents, the company values innovation, automation, and diversity, fostering a culture of ownership and flexibility.
Oversee end-to-end payroll delivery for a portfolio of countries, ensuring accuracy, compliance, and timeliness.
Lead a team of payroll specialists, providing coaching, feedback, and operational support to drive high performance.
Partner cross-functionally with People Ops, Finance, Legal, and external vendors to streamline payroll processes and implement improvements.
Remote solves modern organizations' biggest challenge: navigating global employment compliantly with ease. With a globally distributed team of Remoters working from 6 continents, we foster a culture of innovation, async work, and inclusivity.
Act as a true subject matter expert, managing relationships with stakeholders and processing end-to-end payroll.
Ensure data integrity, payroll journals, and compliance, focusing on KPIs and SLAs.
Mentor and support payroll specialists, implementing process improvements and backing up regional managers.
Remote helps businesses of all sizes recruit, pay, and manage international teams compliantly. With a globally distributed workforce and a future-focused culture, we innovate with automation and AI, encouraging every team member to bring their talents and experiences.
Guide customers through Payroll and Taxes products, serving as their advocate to influence product decisions and roadmap.
Troubleshoot issues and provide clear, concise guidance on payroll processing and tax support.
Collaborate across teams to ensure customer success and stay updated on latest product features.
Gusto handles payroll, health insurance, 401(k)s, and HR for small businesses. With teams in Denver, San Francisco, and New York, the company supports more than 500,000 small businesses nationwide and is building a workplace that reflects the people it serves.
Manage end-to-end payroll support for multiple clients, ensuring accurate and timely delivery.
Resolve complex payroll issues, conduct root cause analyses, and implement corrective actions.
Configure Workday payroll elements and support year-end activities like W-2 adjustments.
Our partner is a payroll services company that delivers end-to-end payroll support to a portfolio of customers. The culture is values-driven, collaborative, and focused on innovation, with opportunities for professional growth.
Coordinate and oversee the day-to-day activities of the payroll team, ensuring compliance with guidelines and government requirements.
Facilitate payroll processing for multiple countries, maintaining knowledge of regulatory and tax issues.
Serve as an escalation point for complex payroll issues, mentor team members, and drive process improvements.
Hyland provides content services and AI-powered solutions to help organizations manage information and automate processes. With nearly 4,000 employees, the company fosters a culture of innovation, inclusivity, and employee support.
Oversee end-to-end payroll operations for a 500+ person multi-state workforce, ensuring accuracy, timeliness, and compliance.
Serve as the primary liaison between People and Finance, coordinating payroll inputs, resolving discrepancies, and supporting month-end close.
Lead payroll compliance across US states, acting as a subject-matter expert on complex wage and hour regulations.
The partner company is a fast-growing organization with a remote-first culture, employing over 500 people across multiple states. They focus on scaling payroll operations while fostering a collaborative and high-growth environment.
Investigate and resolve payroll and payroll tax discrepancies across multiple jurisdictions and periods, identifying root cause and impact.
Correct historical payroll records and ensure accurate amended filings, forms, and financial adjustments.
Communicate correction outcomes clearly to partners and collaborate with tax operations, engineering, and product teams.
Check is rebuilding payroll infrastructure by providing embedded payroll solutions for businesses of all sizes. The team is distributed across the US and values creative problem-solving, critical thinking, and grit.
Guide and mentor customer support team members towards achieving operational goals.
Ensure excellent team communication, problem-solving, and professional etiquette for highest customer satisfaction.
Collaborate with managers from other departments to discuss issues and process improvements.
We are building an open, safe and sustainable marketplace for gamers. Our marketplace supports close to 20m+ active users and is growing fast, with a culture of trust and safety.
Lead and mentor team members on performance, soft skills, and case management best practices.
Manage onboarding, training, and process improvements to enhance team engagement and efficiency.
Handle sensitive escalations, conduct post-mortem reviews, and drive technical projects to resolution.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. With a remote-first culture, Twilio emphasizes connection, global inclusion, and diversity, making a global impact every day.
Serve as the primary People Operations contact for US employees, handling HR support, payroll, benefits, and compliance.
Manage HRIS systems, payroll operations, and benefits administration while collaborating with global teams.
Identify process improvements and contribute to scalable People Operations initiatives in a fast-growing environment.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They are a remote-first organization with a focus on efficiency and global collaboration.
Guide customers through payroll onboarding and setup, ensuring a seamless transition.
Troubleshoot payroll issues through email, chat, and video calls for ongoing support.
Identify customer pain points and create documentation to improve the support experience.
Arketa provides an all-in-one platform for fitness and wellness studios to manage bookings, payments, and growth. They have raised $15M in Series A funding and are growing quickly.
Serve as the country-level payroll subject matter expert, managing end-to-end payroll processing and ensuring compliance and accuracy.
Collaborate with cross-functional teams including Payroll Implementation, Finance, and Engineering to improve processes and maintain service standards.
Mentor payroll specialists, monitor KPIs, and drive continuous improvement in a fully remote, asynchronous environment.
The company provides global payroll services, supporting fully remote teams across continents. It fosters a culture of ownership, continuous improvement, and flexibility, with a strong focus on employee well-being.