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US

  • Triage and resolve complex partner escalations across payroll, tax, compliance, and money movement.
  • Monitor partner Slack channels and deliver high-touch service to a concentrated portfolio of large partners.
  • Dig into escalation trends, uncover root causes, and recommend improvements across product and process.

Operations Payroll Tax Compliance Slack

20 jobs similar to Service Delivery Specialist

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$151,300–$195,800/yr
US

  • Own high-priority, cross-functional initiatives end-to-end, from scoping through execution and measurement.
  • Work directly with leaders across Check to define and prioritize the most critical strategic questions.
  • Develop and maintain critical operating metrics and reporting cadences, translating data into actionable recommendations.

We are the inventors of embedded payroll, redefining how people get paid and making it easier for payroll businesses to launch, grow, and thrive. We are a lean, curious team that values deep ownership and collaboration to propel the business forward.

US

  • Lead the payroll operations team to ensure accurate, compliant, and timely payroll runs for all customers.
  • Define and refine payroll implementation processes to scale efficiency while maintaining compliance and customer satisfaction.
  • Partner with Product and Sales teams to influence product roadmap and sales strategy, directly impacting customer success.

Seso modernizes the back-office for farms, addressing agricultural labor challenges with a software-enabled HR platform automating H-2A visas and streamlining hiring, payroll, and insurance. With over $60M raised from top investors like Index and Founders Fund, they are a fast-growing startup recognized by Forbes and Andreessen Horowitz.

US

  • Own tax notice issues end-to-end across federal, state, and local agencies.
  • Communicate directly with partners about notices and tax accounts, translating complex agency interactions into clear updates.
  • Act as the direct point of contact with agencies, using portals, email, or phone to drive resolution.

Check is an embedded payroll platform that simplifies how businesses pay employees and manage taxes. It has a distributed team across the US that values ownership, collaboration, and creative problem-solving.

United States 7w PTO 12w maternity 12w paternity

  • Own and optimize full-cycle payroll, tax, and leave administration operations.
  • Drive strategy and resolution for complex multi-state pay and tax compliance issues.
  • Lead special pay, tax, and registration projects related to new state expansion efforts.

Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care for addiction. With a team of 150-200 employees, they foster a vibrant, democratized culture focused on reducing stigma and improving clinical outcomes.

$68,010–$80,012/yr
US

  • Own end-to-end payroll settlement execution and tax compliance for a fully remote, all-states workforce.
  • Serve as the subject-matter expert on payroll tax and settlement questions for Finance and external auditors.
  • Maintain documentation supporting quarterly and annual compliance and settlement audits.

Nightingale Education Group is a healthcare education company using a blended-distance learning platform to help transform rural health landscapes. With nearly 5,000 nursing graduates, the company focuses on professional development and work-life integration for its collaborators.

US

  • Manage daily settlement pipelines, payment setup processes, and exception reporting to ensure accurate and timely payment execution.
  • Communicate with creditors, agencies, law offices, and external partners through phone and email to resolve payment exceptions and outstanding issues.
  • Collect and validate required documentation, review banking ledgers, and maintain accurate client records in CRM systems.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They foster a collaborative remote work environment focused on community, connection, and belonging.

Europe

  • Manage operational and governance relationships with external payroll providers across Europe, including SLAs, KPIs, and continuous improvement.
  • Act as key stakeholder contact for HR, Finance, ICT, and vendors, handling escalations and driving payroll transformation.
  • Maintain payroll governance, controls, audit readiness, and compliance-risk oversight to ensure service continuity.

Ramboll is a global architecture, engineering, and consultancy company, foundation-owned and founded in Denmark, focused on creating sustainable change for nature and people. With over 18,000 employees across 35 countries, they deliver innovative solutions in Buildings, Transport, Energy, and more, fostering an inclusive and flexible work culture.

$70,000–$80,000/yr
US

  • Manage strategic partner relationships and deliver proactive support to create a premium partner experience.
  • Act as primary point of contact for payroll and business partners, handling requests and escalations.
  • Identify opportunities to improve partner engagement, retention, and operational processes.

This company provides technology-enabled services focused on improving financial security for employees nationwide. They operate in a fast-paced, mission-driven environment with a focus on partner operations and continuous improvement.

$156,000–$210,600/yr
Global

  • Serve as the primary payroll compliance expert for your region, interpreting legislation and guiding product development.
  • Partner with product teams to embed compliance into scalable solutions and processes.
  • Drive regulatory intelligence and build compliance frameworks to ensure adherence across the organization.

Remote solves modern organizations' biggest challenge of navigating global employment compliantly. With a globally distributed workforce across 6 continents, Remote fosters a culture of async work, innovation, and inclusion.

$55,000–$62,500/yr
US 3w PTO

  • Own end-to-end operational coordination for a portfolio of low-complexity school districts, managing referrals from intake through service initiation.
  • Serve as the primary operational contact, coordinating provider engagement, scheduling, and proactive communication with district partners and internal teams.
  • Monitor account health, resolve operational issues, and escalate risks to ensure timely service delivery and process improvement.

Presence is the leading provider of teletherapy solutions for children with diverse needs, connecting therapists to K-12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 8 million teletherapy sessions delivered, they are a mission-driven, remote-first company with a collaborative and inclusive culture.

$58,000–$68,000/yr
US Unlimited PTO

  • Guide customers through payroll onboarding and setup, ensuring a seamless transition.
  • Troubleshoot payroll issues through email, chat, and video calls for ongoing support.
  • Identify customer pain points and create documentation to improve the support experience.

Arketa provides an all-in-one platform for fitness and wellness studios to manage bookings, payments, and growth. They have raised $15M in Series A funding and are growing quickly.

US

  • Manage end-to-end payroll through Rippling, including new hire setup, taxes, and compliance.
  • Handle customer billing inquiries and subscription changes with proration and invoicing adjustments.
  • Support month-end close, year-end tax activities, and expense management.

Broccoli AI builds an AI operating system for home service businesses, replacing fragmented tools with AI agents. They have grown to millions in ARR with hundreds of contractors and are backed by Khosla Ventures and YC.

$56,250–$67,500/yr
North America

  • Own or support the execution of core HR processes for consistent employee experience.
  • Serve as a reliable point of contact for employees, answering questions and routing issues.
  • Support roll out of people programs and stay flexible as the company grows.

Fluxon helps businesses navigate their most important technology decisions with confidence, taking responsibility for seeing them through. They are a global, remote-first team of experienced builders who are curious, kind, and serious about their craft.

Netherlands

  • Own end-to-end service performance metrics, including SLAs, resolution times, and customer satisfaction.
  • Lead technical incident response for production issues, coordinating engineering and client communications.
  • Act as a senior operational partner for enterprise clients, ensuring service reliability and transparency.

They are a fast-growing financial technology company. They offer an inclusive and collaborative workplace culture where ideas are valued.

Global 16w maternity 16w paternity

  • Lead end-to-end Polish payroll operations ensuring accuracy and compliance.
  • Coordinate with internal teams and external payroll partners to streamline processes.
  • Contribute to continuous improvement and adoption of automation tools.

Remote is a global HR platform that helps businesses recruit, pay, and manage international teams. The company has a fully remote, distributed team across 6 continents with a focus on innovation and async culture.

US

  • Build and run customer support for enterprise partnerships, handling compliance-driven flows with precision and fast resolution.
  • Be hands-on from day one: resolve tickets, refine knowledge base, and scale through internal hires or BPO partners.
  • Report to Head of Product, ensuring customer voice shapes product improvements and operational processes.

Bastion builds regulated financial infrastructure for modern businesses, offering stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails. The company is a fast-paced startup with a compliance-first culture, seeking a hands-on leader to build and run customer support operations.

$80,000–$100,000/yr
US Unlimited PTO

  • Serve as the primary People Operations contact for US employees, handling HR support, payroll, benefits, and compliance.
  • Manage HRIS systems, payroll operations, and benefits administration while collaborating with global teams.
  • Identify process improvements and contribute to scalable People Operations initiatives in a fast-growing environment.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They are a remote-first organization with a focus on efficiency and global collaboration.

$35,250–$79,300/yr
Global 16w maternity 16w paternity

  • Process Global Payroll and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports.
  • Manage the Zendesk ticket queue and act as the main point of contact for customers and stakeholders regarding payroll questions.
  • Continuously improve payroll processes, maintain data integrity, and build strong relationships with payroll vendors.

Remote is a global HR platform that solves the challenge of navigating international employment for businesses of all sizes. The company has a fully remote team across six continents, with a culture focused on innovation, async work, and employee well-being.

$67,000–$96,000/yr
Canada

  • Build and run the operational backbone of employee experience across US markets, including onboarding, payroll, and compliance.
  • Own multi-state payroll execution in Rippling and maintain HRIS configuration with zero-defect standards.
  • Design AI-leveraged workflows, compliance calendars, and performance infrastructure for a scaling healthcare organization.

ANNA provides neurodiversity-affirming ABA services to young autistic children and their families using a Naturalistic Developmental Behavioral Intervention approach. They operate six centers across Massachusetts and Missouri with a collaborative, mission-driven team culture.

Unlimited PTO

  • Own and manage end-to-end payroll processing for all subsidiaries.
  • Handle multi-state payroll registrations and ensure tax compliance.
  • Maintain data integrity and administer payroll software (Rippling).

We are revolutionizing healthcare by delivering automated software to rehab therapy businesses. We are the fastest-growing company in the therapy EMR space, committed to a fast-paced, innovative environment.