Source Job

$55,000–$62,500/yr
US 3w PTO

  • Own end-to-end operational coordination for a portfolio of low-complexity school districts, managing referrals from intake through service initiation.
  • Serve as the primary operational contact, coordinating provider engagement, scheduling, and proactive communication with district partners and internal teams.
  • Monitor account health, resolve operational issues, and escalate risks to ensure timely service delivery and process improvement.

Operations Customer Success Project Coordination CRM Problem Solving

20 jobs similar to Service Delivery Associate

Jobs ranked by similarity.

$24–$27/hr
US Unlimited PTO

  • Manage operational workflows supporting patients, providers, and imaging centers throughout the imaging journey.
  • Resolve operational inquiries by leveraging internal resources, standard operating procedures, and sound judgment.
  • Identify opportunities to improve operational efficiency by sharing feedback and partnering with leaders across Operations, Product, and Engineering.

Covera Health improves healthcare by making diagnoses more accurate through clinical expertise and AI. Backed by Insight Partners, the platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers and three of the five largest national health plans.

US

  • Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
  • Manage special projects and strategic initiatives from planning through execution.
  • Drive process optimization and continuous improvement to enhance efficiency and service quality.

The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.

$85,000–$90,000/yr
US 3w PTO

  • Own day-to-day service delivery performance for a portfolio of school district accounts.
  • Lead a team of Service Delivery Specialists to convert booked revenue into realized revenue.
  • Partner with cross-functional teams to ensure contracts are fulfilled and revenue targets are achieved.

Presence is the leading provider of teletherapy solutions for children with diverse needs, connecting therapists to K-12 school districts nationwide. With over 2,000 clinicians and 8 million sessions delivered, we are a remote-first company that values cameras-on engagement and occasional travel.

US 3w PTO

  • Manage daily office operations, customer service workflows, scheduling, dispatch coordination, and compliance activities.
  • Oversee project timelines, job costing, and operational performance metrics to identify risks and improvements.
  • Coordinate subcontractor activities, maintain records in field service platforms, and support hiring and onboarding processes.

The company is a service-based business that partners with Jobgether for recruitment. It is a growing organization with a focus on operational efficiency and a remote work culture.

$65,000–$80,000/yr
US

  • Act as the primary customer liaison for field projects, ensuring clear communication and transparency throughout the project lifecycle.
  • Coordinate with Sales, Customer Success, and technical teams to align on account strategy and support timely project execution.
  • Produce customer-facing reports summarizing project status, milestones, risks, and progress updates across multiple workstreams.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a fast-growing organization with a collaborative, mission-driven team culture focused on sustainability and positive environmental change.

US 3w PTO

  • Audit upcoming trips for accuracy and completeness before service.
  • Respond to phone calls and emails from transportation providers to resolve operational issues.
  • Source and secure last-minute transportation providers to maintain service commitments.

CharterUP transforms the group transportation market with an AI-native platform for charter, shuttle, and autonomous vehicle operations. Trusted by Fortune 500 companies, it operates as a remote-first, high-growth startup with a tech hub in Austin, TX.

$45,000–$48,000/yr
US

  • Serve as primary point of contact for administrative care support inquiries via phone, email, and chat.
  • Assist students with navigating online portals, activating care, scheduling appointments, and continuity of care.
  • Collaborate with clinical providers, technical support, and internal teams to resolve complex issues.

Mantra Health is a digital mental health provider making evidence-based care accessible to students. With over 1.3 million students served across 150+ colleges and $34M raised, they are an ambitious, action-oriented team.

United States 4w PTO

  • Coordinate and streamline team workflows and resources to support the VP of Population Health Impact.
  • Apply project management principles to manage special projects, scrum tracking, and process documentation.
  • Foster cross-functional collaboration with departments like business development and clinical teams.

Aledade is a public benefit corporation that empowers independent primary care practices by creating value-based contracts with health plans. Founded in 2014, it has become the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.

US 4w PTO 12w maternity 12w paternity

  • Prepare materials such as board presentations and meeting minutes for ACO board meetings.
  • Coordinate key events like ACO retreats and kick-offs for providers and field teams.
  • Design and implement key reports using business intelligence and CRM tools.

Aledade is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.

US

  • Monitor caregiver arrivals and evening shifts in real time, responding to texts and calls.
  • Handle last-minute call-outs by finding replacement coverage and communicating updates.
  • Document all activity accurately in CRM and leave a concise handoff for the morning team.

Tandem Care is a home care company that ensures older adults receive dependable care by coordinating caregivers and schedules. Though the team size is not specified, the culture is described as fast-paced, collaborative, and supportive, with a focus on meaningful work.

Global

  • Own operational workflows across service delivery pods, ensuring structured follow-through and surfacing risks.
  • Drive QBR readiness, monitor client health indicators, and coordinate support projects with clear communication.
  • Own billing workflows, quote management, and process improvement to build scalable structures.

Atlas Technica manages IT, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company has grown through a focus on service, valuing ownership, execution, growth, intelligence, and camaraderie in a global team.

US 4w PTO 12w maternity 12w paternity

  • Prepare materials for ACO board meetings and coordinate key events for providers and field teams.
  • Assist in designing and implementing financial and KPI reports using business intelligence tools.
  • Monitor compliance activities and support special projects and data requests as needed.

Aledade empowers independent primary care practices to thrive in value-based care. Founded in 2014, it is the largest network of independent primary care in the US, with a collaborative, inclusive, and remote-first culture.

US

  • Coordinate and adjust caregiver schedules throughout the day to ensure seamless service delivery.
  • Manage same-day schedule changes and care requests while responding to caregiver and client communications in real time.
  • Collaborate with the operations team to maintain accurate documentation and resolve urgent issues as they arise.

Tandem Care provides targeted care and on-demand services to clients in need of home care support. They foster a collaborative, fast-paced team environment where ownership and responsiveness are key to keeping operations running smoothly.

Global 3w PTO

  • Own day-to-day office operations including call center performance, follow up, scheduling/dispatch, cash collection, compliance, and administrative workflows.
  • Track project/job timelines from booking through completion and invoicing, flagging jobs at risk of slipping, and monitor job costing and margin.
  • Manage subcontractor coordination, maintain records in HouseCall Pro or equivalent CRM/FSM platform, and support hiring and onboarding processes.

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

US

  • Track caregiver attendance and reliability metrics for leadership reports.
  • Draft and organize HR documentation and employee records.
  • Maintain company SOPs and internal knowledge base articles.

Tandem Care provides home care services to older adults, ensuring exceptional care through strong operational systems. They are a small team focused on continuous improvement and supporting caregivers.

US

  • Coordinate project logistics, communications, and documentation across Business Systems initiatives.
  • Manage meeting scheduling, agendas, notes, and action item follow-ups for various teams.
  • Provide operational support including triaging inbox items, maintaining SOPs, and tracking KPIs.

MB2 Dental is a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, based in Carrollton, TX. The company offers a competitive compensation package including medical, dental, vision, life insurance, PTO, and 401(k) options.

$52,500–$67,500/yr
Canada 4w PTO

  • Lead end-to-end execution of technical customer delivery projects including onboarding, migrations, and expansions.
  • Own and refine customer-facing operational processes, ensuring scalable and repeatable delivery models.
  • Act as central coordinator across Customer Success, Support, Operations, Sales, and Product for project alignment.

Librestream, a division of Harris, delivers advanced AR and AI-driven software for frontline workers in industries like manufacturing, energy, and aerospace. Harris is a leading provider of mission critical software to the public sector in North America, offering a casual work environment and comprehensive benefits.

US

  • Answer inbound calls and make outbound calls to participants enrolled in the Condition Management Program.
  • Assist participants via email and online messaging, and accurately document all participant communications.
  • Work independently and in a team environment with strong customer service skills; no experience required as training is provided.

Cottingham and Butler's Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity through onsite screenings, technology, and condition management programs. They value an open-door culture where team opinions are appreciated.

$78,275–$86,785/yr
United States 12w maternity 12w paternity

  • Coordinate end-to-end logistics for workshops, webinars, and training programs.
  • Manage program communications channels and oversee public and on-demand webinar programs.
  • Track deliverables for grants, contracts, and strategic partnerships using project management tools.

This role supports nonprofit and community organizations in navigating legal and policy environments through advocacy. It operates in a remote-first, mission-driven culture focused on collaboration, inclusion, and professional growth.

Canada Unlimited PTO

  • Provide execution and administrative support including creating presentations, processing invoices, and managing scheduling.
  • Support people operations including onboarding, offboarding, performance management, and HR processes.
  • Offer ad hoc team support by proactively resolving issues and maintaining a positive, solutions-oriented attitude.

Superbolt is an award-winning, direct-to-consumer agency headquartered in New York City, specializing in unlocking long-term growth for brands that matter. We're a multidisciplinary team of growth experts, data strategists, and creatives who move fast and care deeply about doing things well.