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US 3w PTO

  • Audit upcoming trips for accuracy and completeness before service.
  • Respond to phone calls and emails from transportation providers to resolve operational issues.
  • Source and secure last-minute transportation providers to maintain service commitments.

Customer Service Problem-solving Attention To Detail Communication

20 jobs similar to Operations Coordinator (Level 1)

Jobs ranked by similarity.

Philippines

  • Coordinate transportation activities including scheduling, communication, and tracking shipments for on-time delivery.
  • Negotiate rates with carriers and troubleshoot delays or emergencies during overnight shifts.
  • Prepare shipment documentation and assist customer support with trailer audits and alarms.

We are a fast-moving, team-driven logistics organization committed to delivering exceptional service to our customers. We value collaboration, problem-solving, and a positive, can-do attitude, fostering a supportive culture.

US 1w PTO

  • Serve as primary customer contact during afterhours operations, managing shipments from pickup to delivery and providing status updates.
  • Prepare quotes, negotiate pricing with carriers and customers, and balance competitiveness with profitability to maximize margins.
  • Proactively resolve shipment delays, carrier issues, and customer concerns while collaborating with internal departments for successful load execution.

TA Services moves freight and provides logistics solutions including freight brokerage, managed transportation, warehousing, fulfillment, and cross-border logistics. The company emphasizes a culture of support, challenge, and growth, with a focus on people-first values, service, safety, results, and innovation.

US

  • Respond to client inquiries regarding travel services, scheduling, and reservations.
  • Coordinate travel details and provide clear updates, confirmations, and follow-ups.
  • Maintain accurate records and ensure a consistent, positive client experience.

This company provides travel coordination and support services for clients. They foster a supportive, remote team culture with structured onboarding and growth opportunities.

US

  • Act as liaison to coordinate maintenance issues between drivers, vendors, and stakeholders via inbound phone calls.
  • Manage vendor programs, negotiate pricing, create repair orders, and ensure DOT/FMCSA compliance.
  • Provide after-hours support in a fast-paced remote environment, addressing breakdowns and incidents promptly.

Blair Logistics, a PS Logistics Company, is a fast-growing, people-oriented trucking company founded in 2009, now with over 600 owner operators and 750+ trailers. They target experienced professionals and partner with top universities to stay on the cutting edge of transportation.

APAC

  • Deliver fast, accurate, and empathetic support across chat, voice, and email.
  • Resolve shift, payment, onboarding, and platform-related issues in real time.
  • Investigate cases using tools like Zendesk and Salesforce while maintaining clear documentation.

Clipboard runs an app-based marketplace connecting healthcare professionals with workplaces needing staff, enabling financial stability for workers and care for millions across the U.S. Founded in 2016, the company is a remote-first team of over 1,000 people, has been profitable since 2022, and is the leader in Long-Term Care staffing.

US

  • Coordinate travel logistics including flights, hotels, transportation, and vacation packages.
  • Provide excellent customer support and maintain accurate records of travel plans.
  • Assist clients with destination recommendations and itinerary adjustments.

Destination Careers helps individuals organize travel arrangements and create memorable experiences. The company operates with a remote team and offers training and professional growth opportunities in a supportive environment.

  • Respond promptly to customer inquiries via phone, email, and chat, ensuring positive experiences.
  • Resolve complaints by identifying root causes and offering appropriate solutions.
  • Document interactions in CRM and collaborate with internal teams to escalate issues.

The company provides customer service solutions and seeks a customer support representative to join their team. They are an equal opportunity employer committed to fostering an inclusive workplace where all individuals are valued and respected.

US

  • Coordinate travel arrangements including flights, hotels, cruises, transportation, and vacation packages.
  • Communicate with travel suppliers to confirm reservations and maintain accurate records of bookings and client communications.
  • Provide support to travelers with itinerary updates and monitor supplier changes and travel notifications.

Destination Careers is a company that connects individuals with travel operations opportunities. They focus on providing flexible remote work environments and professional training within the travel industry.

  • Maintain a positive, empathetic, and professional attitude when assisting customers via phone, chat, and email.
  • Resolve customer complaints and process bookings, edits, and cancellations for Moving Help services.
  • Coordinate with colleagues and provide feedback to improve the customer service process.

U-Haul has been serving do-it-yourself movers since 1945 by providing one-way moving equipment nationwide. As a large company with a culture focused on health and wellness, they empower team members to be the healthiest version of themselves.

US

  • Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
  • Manage case work, document interactions, and ensure accurate data entry.
  • Collaborate with teams to escalate complex issues and maintain service quality.

Five Star Solutions provides customer support services for members and clients. They are committed to a diverse workforce and are an equal opportunity employer with a focus on professional service.

US 2w PTO 2w maternity 2w paternity

  • Answer high volume incoming calls from AAA members needing roadside assistance, providing empathetic and accurate service.
  • Accurately input member location and vehicle details using internal systems and online mapping tools.
  • Identify situations requiring special handling and prioritize service based on member needs.

AAA Club Alliance provides roadside assistance and travel services to its members. With nearly 7.4 million members across 13 states and Washington, D.C., the company offers a supportive team environment and comprehensive benefits.

US Unlimited PTO

  • Serve as the operational backbone of the sales organization, ensuring seamless day-to-day operations while BDRs and Account Executives are traveling and engaging with prospects.
  • Own the travel infrastructure for the entire sales org, track team performance, collect on stale invoices, and keep the pipeline moving from your home base.
  • Coordinate closely with Marketing and Sales Leadership to relay field insights and maintain alignment across parties.

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building tools and infrastructure to increase civic participation. Founded in 2019, it has over 500 partners including nonprofit organizations and political committees, operates as a remote-first company with a physical hub in Austin, TX, and values diversity and inclusion.

Global

  • Own daily coordination and follow-through across all FC Problem Solver tasks.
  • Manage and maintain the intake and ticketing workflow by prioritizing incoming requests.
  • Track, verify, and close operational tasks accurately while proactively escalating blockers.

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. They are building one of the fastest-growing ecommerce companies in history.

  • Answer vendor phone calls regarding payments, processes, and vendor set up questions.
  • Follow up on payment timelines, investigate delays, and troubleshoot discrepancies.
  • Identify and escalate customer service opportunities and collaborate with internal teams to resolve complex issues.

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 offices nationwide and a North American fleet of 770,000 vehicles, the company emphasizes employee development and a culture of doing the right thing.

US

  • Coordinate and schedule appointments across multiple calendars with accuracy and minimal conflicts.
  • Communicate proactively with clients and team members via phone, email, and digital platforms.
  • Maintain and update scheduling systems and databases with accurate appointment records and client information.

Hollent LLC provides appointment support coordination services in a fast-paced, remote environment. The company fosters an inclusive and diverse workplace as an equal opportunity employer.

Canada

  • Triage, route, and resolve delivery-related support tickets to ensure efficient service.
  • Serve as the first point of contact for internal teams and clients, maintaining clear communication throughout ticket resolution.
  • Perform quality checks on completed tickets and ensure adherence to established workflows and standards.

Level Access is a leader in digital accessibility, dedicated to creating inclusive digital experiences for everyone. The company values workforce diversity and offers a competitive benefits package to support employee well-being and work-life balance.

US

  • Schedule customer appointments for collision repair and estimates with strict adherence to SOPs.
  • Manage high-volume inbound and outbound communications with empathy and professionalism.
  • Multitask across systems to coordinate rental cars, towing, and resolve customer concerns.

Crash Champions is a leading multi-shop operator of collision repair services, also operating luxury EV repair centers. With more than 650 locations and 25 years of history, the company emphasizes a 'People First' culture and high-quality service.

US

  • Monitor system alerts and notifications during overnight shifts, following established troubleshooting protocols to address issues.
  • Execute problem-solving actions based on provided flowcharts, restart hardware systems, or escalate issues to senior engineering staff as needed.
  • Maintain detailed logs of alerts and actions taken, and provide flexible shift coverage including filling in for team absences or vacations.

Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Backed by top-tier investors including Khosla Ventures and Bill Gates, we are a rapidly scaling company with a culture of pragmatic optimism, excellence without ego, and proactive collaboration.

Global Unlimited PTO

  • Plan road transport, monitor delays, and collaborate with carriers for international shipments.
  • Coordinate with TMS systems and manage carrier relationships with customs awareness.
  • Ensure smooth logistics operations in Polish and English language environments.

The company is a technology giant that develops products and services used by billions. It is a large global organization with a culture of innovation and inclusion.

US

  • Provide support for vacation planning and reservation requests.
  • Communicate professionally with clients via email, phone, and online platforms.
  • Maintain accurate client records and documentation in internal systems.

A company that provides remote vacation coordination and booking assistance services for clients. It is a structured and supportive team environment with training and resources provided.