Logistics Specialist
Remote regions
USBenefits
1w PTO
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Responsibilities:
- Build and maintain strong customer relationships by providing exceptional service and resolving issues promptly.
- Accurately enter data into Transportation Management Systems and update shipment statuses for customers and carriers.
- Drive revenue growth, margin improvement, and customer retention by monitoring KPIs such as load count, revenue, and operational efficiency.
Work Environment:
- Fast-paced logistics environment requiring multitasking and strong attention to detail.
- Remote work setting after training, requiring self-motivation and independent decision-making.
- Frequent interaction with customers, carriers, and internal teams via phone, email, and collaboration platforms.
Qualifications:
- High school diploma required; Associate's or Bachelor's degree in Business, Logistics, Supply Chain Management preferred.
- Previous experience in logistics, freight brokerage, or transportation preferred; familiarity with TMS required.
- Proficiency with Microsoft Office Suite, Excel, Teams, Dialpad, and reporting tools like Power BI.
TA Services
TA Services moves freight and provides logistics solutions including freight brokerage, managed transportation, warehousing, fulfillment, and cross-border logistics. The company emphasizes a culture of support, challenge, and growth, with a focus on people-first values, service, safety, results, and innovation.