Similar Jobs
See allBreakdown Coordinator (2nd Shift)
PS Logistics
US
Customer Service
Vendor Management
Microsoft Office
Remote Support Services Specialist
Thrive Communities LLC
US
Customer Service
Microsoft Office Suite
Google Workspace
Emergency Roadside Telephone Responder
AAA
US
Customer Service
Communication
Multi-tasking
Remote Customer Service Representative (Michigan residents)
Morley
US
Communication
Multitasking
Computer Proficiency
Customer Service Representative
Graybar
US
Communication
Customer Service
Sales Support
Key Responsibilities:
- Field inbound calls from vendors regarding vehicle payment inquiries, repair authorizations, and document in internal systems.
- Conduct follow-up process including communicating payment timelines, investigating delays, and troubleshooting discrepancies.
- Identify and escalate customer service opportunities and collaborate with internal teams to resolve complex issues.
Qualifications:
- One year of customer service and administrative support experience.
- Basic proficiency with Microsoft Office applications (Word, Excel, Outlook).
- Must live in Greater St. Louis, MO area and meet work from home technical requirements.
Work Environment:
- Full-time remote position, 100% from home in the Greater St. Louis Metropolitan area.
- Department operates Monday through Friday, 7:30 a.m. - 5:00 p.m. CST.
- Terrestrial cable or fiber internet with minimum upload speed of 5Mb and download speed of 25Mb required.
Enterprise Fleet Management
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 offices nationwide and a North American fleet of 770,000 vehicles, the company emphasizes employee development and a culture of doing the right thing.