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Day-to-Day Expectations:
- Steady call volume with limited downtime between calls.
- Emotionally demanding moments requiring patience and empathy.
- Monitored environment for quality and compliance.
- Repetitive conversations following the same process.
Required Qualifications:
- 3+ years of customer service experience.
- High school diploma or equivalent.
- Typing speed of at least 25 wpm.
- Availability for shifts Monday-Saturday 8 a.m. - 9 p.m. Eastern.
Remote Work Requirements:
- Must be a Michigan resident.
- Secluded, distraction-free workspace.
- High-speed wired internet with Ethernet connection.
Morley
Morley delivers extraordinary experiences for world-leading companies through contact center services. They are an Equal Opportunity Employer with a caring culture, supporting associates with health, wellness, and financial benefits.