Emergency Roadside Telephone Responder
Remote regions
USBenefits
2w PTO
2w maternity
2w paternity
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Responsibilities:
- Answer high volume incoming calls from AAA members needing roadside assistance.
- Accurately input member location and vehicle details using internal systems.
- Use online mapping tools to determine breakdown location and tow destination.
Qualifications:
- High School Diploma or equivalent.
- One year customer service experience, call center experience preferred.
- Effective written and oral communication skills.
Benefits:
- Competitive hourly rate of $10.05-$19.25.
- Paid three week virtual training and provided equipment.
- Health insurance, 401(k) match, PTO, and parental leave.
Requirements:
- Quiet, private workspace free from distraction.
- Stable high-speed hard-wired internet connection.
- Ability to work weekends, overtime, and holidays.
AAA
AAA Club Alliance provides roadside assistance and travel services to its members. With nearly 7.4 million members across 13 states and Washington, D.C., the company offers a supportive team environment and comprehensive benefits.