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Responsibilities:
- Schedule customer appointments for collision repair and estimates in accordance with established Standard Operating Procedures.
- Professionally manage a high volume of inbound and outbound customer communications.
- Assist customers with rental car reservations and tow scheduling.
Schedule and Compensation:
- Shift: Monday–Friday, 10:30 AM–7:00 PM CST; Saturday: 8:00 AM–12:00 PM CST (rotating).
- Base Compensation: $17.50 per hour + monthly performance-based bonuses of up to $400.
Qualifications:
- High school diploma or GED required; minimum of 1 year in a high-volume call center.
- Strong verbal/written communication, empathy, active listening, and multitasking skills.
- Self-motivated with attention to detail and ability to learn quickly.
Benefits:
- Medical, Dental, Vision, Group Life, Disability Insurance, 401k with match.
- Referral Bonus and 5 Paid Holidays.
Crash Champions
Crash Champions is a leading multi-shop operator of collision repair services, also operating luxury EV repair centers. With more than 650 locations and 25 years of history, the company emphasizes a 'People First' culture and high-quality service.