Primary Responsibilities:
- Performs customer scheduling functions via high-volume customer phone calls, emails, and online scheduling requests.
- Enters and updates work orders within an online scheduling system.
- Updates customer notes in CRM system.
Skills and Experience:
- Experience working in a high volume call center environment.
- Strong customer service skills and professional phone demeanor.
- Ability to resolve scheduling conflicts quickly.
Benefits:
- Competitive hourly rate.
- 401k plan with generous company match.
- Medical, dental, vision, disability, and life insurance.
ForTec
ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical laser technology to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model.