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Responsibilities:
- Handle various types of customer inquiries via inbound calls.
- Leverage active listening and probing questions to resolve issues.
- Meet goals and drive sales targets in a high-energy environment.
Qualifications:
- Excellent verbal and written communication skills.
- Strong multitasking abilities and problem-solving drive.
- Ability to type 30 WPM with accuracy and familiarity with Microsoft Office.
Benefits:
- Hourly wage with additional pay incentives and monthly rewards.
- Medical, dental, and vision benefits with paid training and PTO.
- Employee discounts, EAP, and wellness programs including a personal trainer.
Sutherland
Sutherland is a global business process outsourcing company that provides customer service and support solutions. With thousands of employees worldwide, they foster a culture of advancement and support.