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What You'll Do:

  • Handle a high volume of inbound calls while maintaining strong service levels.
  • Answer questions about coverage, contracts, and claims from customers, dealers, and repair facilities.
  • Resolve customer issues or route inquiries to the appropriate department when needed.

What Makes You Successful:

  • You’re a strong communicator who can build trust quickly and create a positive experience for every customer interaction.
  • You’re comfortable handling a high volume of calls while staying patient, professional, and solution oriented.
  • You’re organized and detail-oriented, able to navigate multiple systems while maintaining accurate documentation.

What We Offer:

  • Competitive hourly pay and comprehensive medical, dental, and vision benefits.
  • 401(k) with company match, paid time off, and company holidays.
  • Opportunities for career growth, internal advancement, and a collaborative team environment.

APCO Holdings

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services. The company is a medium-sized organization with a collaborative and supportive team environment, driven by values of Commitment, Accountability, Results-Driven, and Excellence.

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