Qualifications:
- Previous 3-6 months customer service or customer support experience preferred.
- Previous 3-6 months call center or office background experience a plus.
- Must be 18 years of age.
Responsibilities:
- Manage large amounts of inbound calls in a timely manner.
- Identify customers' needs, clarify information, research and provide solutions and/or alternatives.
- Follow communication "scripts" when handling different topics.
Bring Your Own Device (BYOD):
- This position requires you to provide your own equipment and workspace.
- Must have verified internet service (secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection).
Five Star Solutions
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.