Source, order and track custom artwork and albums with zero errors and zero delays.
Maintain accurate inventory records and eliminate preventable stockouts.
Perform daily CRM cleaning in GoHighLevel and ClickUp, with clean handovers to the UK team.
Body & Soul Studios is a luxury portrait studio in London that creates custom artwork for women. They have guided more than 1,900 women and plan to open studios in dozens of cities to reach hundreds of thousands of women worldwide.
Triage and manage customer support tickets in Jira or other internal systems.
Execute assigned support workflows according to Simbe SOPs and internal processes.
Help resolve common support requests such as: traversal schedule changes, customer-requested updates, map or remap-related requests.
Simbe Robotics is transforming retail with autonomous robots and AI-powered insights that help retailers improve store execution, inventory accuracy, and customer experience. As our customer footprint and robot fleet continue to expand, their Customer Experience team is adding operational support capacity.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation.
Clipboard's mission is to uplift as many communities as possible through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, it's a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.
Act as the point of contact for all contractor and third-party inquiries.
Coordinate and support all planning activities related to store renovations, maintenance visits, and other operational activities.
Review and sign off on completed work, ensuring that all tasks meet company standards before final approval.
Focal Systems is a Silicon Valley startup that automates and optimizes brick-and-mortar retail using deep learning computer vision. They have doubled in size every year since they started and are looking for exceptional talent to join the European team.
Manage calendars, inboxes, meetings, and recurring workflows.
Coordinate projects, timelines, and team follow-ups.
Build and improve SOPs and operational processes.
Yokly's Operators help businesses stay organized, efficient, and scalable by managing systems, improving workflows, coordinating teams, and keeping projects moving. They offer a supportive and growth-focused environment with long-term career opportunities and international clients.
Support execution and performance tracking across our Owned Brands portfolio.
Own item setup and catalog updates across marketplace and retail channels.
Track agency and broker deliverables and follow up to ensure completion.
Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials. They have a mission to transform the CPG industry for good and are a certified B Corp and plastic-neutral company.
Coordinate the execution of in-store and digital advertising campaigns following client approval and contract finalization.
Act as a liaison between clients, sales teams, and internal departments to ensure smooth communication and successful program delivery.
Manage program timelines and ensure all execution materials, approvals, and deliverables are completed according to established deadlines.
Jobgether is a company that uses an AI-powered matching process to ensure job applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Serves as direct contact between partner, PM, PMO office, Sales, Sales Operations and clients to coordinate all business requirements.
Works with Project Manager and Client Experience stocking team to manage product needs, availability and delivery.
Manages all aspects of the product delivery including tracking, scheduling deliveries and managing returns back to partner warehouse.
Connection calms the confusion of IT by guiding the connection between people and technology. The team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions.
Motivate, coach, and develop professional individual contributors and supervisors who support the customer experience at Rover.
Partner with workforce management at both Rover and BPO partner sites teams to organize, prioritize and schedule work assignments to meet business needs.
Review customer contacts and identify ways to improve the customer experience, as well as own escalated customer contacts and resolve them.
Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, they are a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. They were named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal.
Own the problem, not just the ticket — you see something broken and fix it, then document it so it doesn't break the same way again.
Have deep hands-on experience with support platforms — you've been an admin, not just a user. You know what Intercom, Zendesk, or similar platforms can do.
Are fluent in AI tools in a support context — you understand where AI helps (deflection, copilots, content maintenance) and where it creates problems.
Givebutter is a nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. They have been certified as a Great Place to Work® and is the #1 rated nonprofit software company on G2 across multiple categories.
Support end-to-end property management operations for residential portfolios.
Manage leasing workflows including applications, approvals, renewals, move-ins, and move-outs.
Maintain accurate records, reports, and documentation within property management systems.
OurAssistants connects U.S.-based property management companies with highly skilled virtual professionals who help streamline operations and improve resident and owner experiences. We are committed to building reliable remote teams that support long-term operational success.
Build relationships with dropship partners to support operational growth.
Manage onboardings, ensure correct order processing, and reduce cancellations.
Analyze data to provide recommendations and develop monthly reports.
GOAT Group operates leading platforms for authentic sneakers, apparel, and accessories, with brands like GOAT, Flight Club, Grailed, and alias. They serve a global community of over 60 million members across 170 countries, offering a wide range of styles through digital platforms and retail locations.
Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
Maintain detailed records of communication and payment commitments in internal systems.
Loadsmart is an innovative logistics technology company valued at over $1 billion. They are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight.
Oversee day-to-day maintenance operations, work order management, and vendor coordination.
Build and implement scalable maintenance workflows and operational systems.
Lead, mentor, and support maintenance coordinators and operational staff.
OurAssistants connects U.S.-based property management companies with highly skilled virtual professionals. They are committed to building high-performing remote teams that deliver operational excellence.
Support daily operations for online stores and e-commerce brands.
Handle customer support, order management, and product listing updates.
Efficiently manage multiple tasks in a fast-paced environment.
OurAssistants connects e-commerce and service-based businesses with highly skilled virtual professionals. They are committed to creating a collaborative and growth-oriented remote work environment for their team members.
The Customer Operations Associate executes and resolves client order issues within the warehouse and fulfillment operation team.
This role ensures seamless resolutions on client issues and proactively finds solutions within a supply-chain environment.
Success means tickets move fast, escalations are handled with ownership, and teammates have a trusted resource.
Brilliant is an innovative branded products and corporate gifting company that focuses on creativity and technology. As a full-service partner, they offer product concepting, sourcing, design, custom packaging, merch collections, company stores, touchpoint gifting, warehousing, fulfillment, and distribution.
Assist World is a fast-paced digital marketing agency supporting businesses with services including website design, Google Ads management, social media marketing, print design, branding, and more. The team operates remotely and works collaboratively to deliver responsive, high-quality service to its clients.
Shape and improve our Seller Central / Partner Hub as a scalable self-service platform.
Translate operational requirements into structured user flows and platform improvements.
Identify automation and product improvement potentials through data-driven insights.
Redcare Pharmacy is Europe’s No.1 e-pharmacy powered by passionate teams and cutting-edge innovation. They strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to their vision.