Rover
2 open remote positions
Rover connects dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe.
PTO Distribution
2 of 2 jobs
Benefits Overview
2 of 2 jobs
401k
(2)
Dental
(2)
Medical
(2)
Vision
(2)
Doggy benefits
(1)
Stock Options
(1)
Open Positions
- Create Voice of Customer reports using social listening data.
- Moderate Rover-owned Social media communities.
- Prioritize and multitask inbound customer contacts by email, social media, and/or messaging regarding customer escalations and platform inquiries.
- Prioritize and manage high-priority internal and external customer demands.
- Investigate Trust & Safety cases with high complexity and sensitivity.
- Maintain confidentiality and investigate complex veterinary claims.