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Responsibilities:
- Serves as direct contact between partner, PM, PMO office, Sales, Sales Operations and clients to coordinate all business requirements.
- Manages inquiries and escalations.
- Works with Project Manager and Client Experience stocking team to manage product needs, availability and delivery.
Qualifications:
- Intermediate to advanced Excel skills with ability to create charts, subtotals, pivot tables, etc.
- Working knowledge of Traxx/MarkITPlace enterprise system with ability to maintain orders and read ETA dates from vendors required.
- Excellent communication skills with ability to converse in a professional manner with customers, ask difficult questions that are critical to project success, and question answers provided by production resources.
Experience:
- Minimum years of work experience to qualify for role: 9.
- Total years of work experience to be fully proficient: 11.
Connection
Connection calms the confusion of IT by guiding the connection between people and technology. The team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions.