Manage collections process for customer accounts, including proactive outreach on past-due balances.
Monitor aging reports and work to reduce outstanding accounts receivable through timely follow-up and account analysis.
Partner with Billing, Sales, Customer Success, and Finance teams to resolve customer concerns and billing discrepancies.
WorkWave provides innovative software and fintech solutions for service professionals. With over 8,000 customers globally, their platform supports various business operations from customer acquisition to payments.
Follow up with customers on open and overdue invoices and escalate complex cases.
Coordinate with Universities, Student organizations, and companies on invoice payments while tracking metrics.
Apply check, Venmo, and card payments, including discounts and refunds, to invoices.
Fresh Prints deeply values the long-term contributions of its team, recognizing and celebrating that commitment. They are an equal opportunity employer and promote diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
Performing portfolio collections outreach, exceeding goals, and meeting KPIs.
Researching and reconciling misapplied cash and documenting efforts in Netsuite.
Reviewing customer financial position and engaging in policy updates.
Basis is a company that empowers agencies and brands with software automating digital media operations. They have a culture where individuals drive change, with flexible work options across the U.S. and Canada.
Collaborate with Sales to resolve billing discrepancies and ensure accurate account reconciliation.
Maintain the integrity and accuracy of customer master data within ERP and CRM systems.
Conduct approximately 25–30 outbound collection calls daily to follow up on outstanding balances.
Netrix Global provides the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. They work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries.
Professionally communicate with customers to encourage payments.
Maintain trustful relationships while ensuring timely payments.
Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. They are looking for extraordinary talent to be part of their unique and diverse team.
Monitor customer accounts daily and contact customers to secure timely payments for aged receivables.
Handle inbound AR-related calls, billing inquiries, and research/resolve service and parts billing issues.
Maintain accurate records and reports while responding to internal and external inquiries within service-level timelines.
Lithia & Driveway is the largest automotive retailer in North America, operating hundreds of store locations while providing vehicle purchase, financing, and online sales services. As a Fortune 500 company listed on the NYSE, they emphasize entrepreneurial leadership and a customer-centric culture focused on delivering 'Auto Done Easy' experiences.
Reviews accounts in assigned queue to determine next course of action required to resolve the delinquent account.
Utilize various skip tracing techniques and collection strategies to locate right parties
Negotiate payment terms and methods, often requiring probing questions of the consumer in order to better understand potential objections to payment.
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation.
Clipboard's mission is to uplift as many communities as possible through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, it's a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.
Contact customers via phone, email, and written communication to collect overdue payments.
Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
Research and resolve payment discrepancies, ensuring accounts are accurate and up to date.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company, providing comprehensive services for both residential and commercial properties. With over a decade of experience, they have built a strong reputation for delivering fast, accurate, and reliable results.
Owns end-to-end billing, invoicing, and accounts receivable, including collections, cash flow tracking, and revenue recognition.
Manages the work order and billing process, ensures accuracy, and partners with operations and corporate accounting to improve workflows.
Supports forecasting, month-end close, reconciliations, and handles accounts payable for day-to-day financial operations.
Delta Digital builds a portfolio of media brands focused on informing and entertaining people in pursuit of their passions. It is a rapidly growing team in the digital media industry, offering a dynamic work environment with opportunities for professional advancement.
Forward Financing is a financial technology company based in Boston, Massachusetts, committed to unlocking capital that fuels small businesses across America. They are recognized as a Best Place to Work and certified as a Great Place To Work®, investing in their employees, technology, and customer experience.
Reviewing and approving AR invoices, credit memos, and payments, ensuring accuracy in financial reporting.
Leading and mentoring a team of three direct reports, fostering professional development and promoting a collaborative culture.
Developing and improving departmental policies and procedures to drive efficiency, including leveraging AI tools.
Wpromote is a digital marketing agency that aims to push the boundaries of what’s possible in marketing. They are recognized as a Best Place to Work and are expanding their teams to bring new experts into the fold.
Lead and manage a team of late-stage collections team members focused on minimal skip-tracing.
Handle escalated customer loan issues and provide guidance on resolution of escalated matters.
Provide training to new hire staff ensuring appropriate knowledge of systems and adherence to company procedures and policies.
Lendbuzz believes financial opportunity should be more personalized and fair, developing innovative technologies for underserved borrowers. They are a diverse company with a culture valuing independent and critical thinking.