Manage collections process for customer accounts, including proactive outreach on past-due balances.
Monitor aging reports and work to reduce outstanding accounts receivable through timely follow-up and account analysis.
Partner with Billing, Sales, Customer Success, and Finance teams to resolve customer concerns and billing discrepancies.
WorkWave provides innovative software and fintech solutions for service professionals. With over 8,000 customers globally, their platform supports various business operations from customer acquisition to payments.
Monitor customer accounts daily and contact customers to secure timely payments for aged receivables.
Handle inbound AR-related calls, billing inquiries, and research/resolve service and parts billing issues.
Maintain accurate records and reports while responding to internal and external inquiries within service-level timelines.
Lithia & Driveway is the largest automotive retailer in North America, operating hundreds of store locations while providing vehicle purchase, financing, and online sales services. As a Fortune 500 company listed on the NYSE, they emphasize entrepreneurial leadership and a customer-centric culture focused on delivering 'Auto Done Easy' experiences.
Collect information, assemble, and create accurate monthly client invoices, verifying data in the accounting system.
Research and resolve billing errors, issue debit/credit memos, and follow up with customers to collect revenue.
Process vendor invoices, manage 1099 vendor onboarding and compliance, and provide general administrative support to the accounting team.
Concentric is a risk consultancy specializing in delivering strategic security and intelligence services for private clients and corporations globally. The organization, powered by professionals from military, government, and intelligence backgrounds, fosters a culture of integrity, collaboration, and excellence.
Follow up with customers on open and overdue invoices and escalate complex cases.
Coordinate with Universities, Student organizations, and companies on invoice payments while tracking metrics.
Apply check, Venmo, and card payments, including discounts and refunds, to invoices.
Fresh Prints deeply values the long-term contributions of its team, recognizing and celebrating that commitment. They are an equal opportunity employer and promote diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
Process vendor bills, expense reports and payment requests efficiently.
Monitor receivables amounts and assist with collections payment follow up.
Reconcile invoice discrepancies and coordinate with departments to resolve billing queries.
Aqua Blue Pools constructs swimming pools and outdoor living spaces, emphasizing outstanding customer care. They are committed to operational excellence and customer service, supported by contemporary systems and collaborative teams.
Collaborate with Sales to resolve billing discrepancies and ensure accurate account reconciliation.
Maintain the integrity and accuracy of customer master data within ERP and CRM systems.
Conduct approximately 25–30 outbound collection calls daily to follow up on outstanding balances.
Netrix Global provides the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. They work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries.
Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
Maintain detailed records of communication and payment commitments in internal systems.
Loadsmart is an innovative logistics technology company valued at over $1 billion. They are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight.
Conducting collection activity on appealed claims by contacting government agencies and third party payers.
Requesting additional information from Patients, Medical Records, and others as needed.
Reviewing contracts and identifying billing or coding issues and requesting re-bills, secondary billing, or corrected bills as needed.
Sutherland helps strengthen brands by improving customer experiences. They're a global company with nearly 40,000 employees across over 100 countries, focusing on customer care and delivering extraordinary service.
Performs advanced level work related to denial management.
Processes and follows up on all appeal types, at an expert level, to all payers.
Takes actionable steps to resolve open claims, including refiling or appealing claims, or resolving manual tasks.
US Anesthesia Partners is a company that provides anesthesia services. They provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, or disability.
Reviews accounts in assigned queue to determine next course of action required to resolve the delinquent account.
Utilize various skip tracing techniques and collection strategies to locate right parties
Negotiate payment terms and methods, often requiring probing questions of the consumer in order to better understand potential objections to payment.
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services.
Reviewing and approving AR invoices, credit memos, and payments, ensuring accuracy in financial reporting.
Leading and mentoring a team of three direct reports, fostering professional development and promoting a collaborative culture.
Developing and improving departmental policies and procedures to drive efficiency, including leveraging AI tools.
Wpromote is a digital marketing agency that aims to push the boundaries of what’s possible in marketing. They are recognized as a Best Place to Work and are expanding their teams to bring new experts into the fold.
Mastery of the current sales and invoicing platforms allowing for continued development of best practices.
Liaise directly with the Sales and Sales Operations teams to work through daily procedure and workflow questions.
Work with Finance team members performing hands on AR duties such as invoice creation, account set up, processing and application of credit card payments.
ISC2 is the world’s leading nonprofit member organization for cybersecurity professionals. Our globally recognized certifications provide an independent endorsement of cybersecurity knowledge, skills and experience for all career levels and our core values drive everything we do in support of our vision of a safe and secure cyber world.
Assist monthly financial close and related activities for clients.
Invoice client’s customers and manage client accounts receivables.
Process client’s accounts payable including approval workflows.
FinStrat Management (FSM) provides accounting operations and financial reporting for clients. They are seeking a motivated individual to join their team.
Performing portfolio collections outreach, exceeding goals, and meeting KPIs.
Researching and reconciling misapplied cash and documenting efforts in Netsuite.
Reviewing customer financial position and engaging in policy updates.
Basis is a company that empowers agencies and brands with software automating digital media operations. They have a culture where individuals drive change, with flexible work options across the U.S. and Canada.