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• Manage collections process for customer accounts, including proactive outreach on past-due balances.
• Monitor aging reports and work to reduce outstanding accounts receivable through timely follow-up and account analysis.
• Partner with Billing, Sales, Customer Success, and Finance teams to resolve customer concerns and billing discrepancies.

WorkWave provides innovative software and fintech solutions for service professionals. With over 8,000 customers globally, their platform supports various business operations from customer acquisition to payments.

• Performing portfolio collections outreach, exceeding goals, and meeting KPIs.
• Researching and reconciling misapplied cash and documenting efforts in Netsuite.
• Reviewing customer financial position and engaging in policy updates.

Basis is a company that empowers agencies and brands with software automating digital media operations. They have a culture where individuals drive change, with flexible work options across the U.S. and Canada.

• Monitor accounts to identify outstanding debts.
• Find and contact clients to ask about their overdue payments.
• Escalate billing or aging issues.

I don't have enough information to provide a description of the company.

• Follow up with customers on open and overdue invoices and escalate complex cases.
• Coordinate with Universities, Student organizations, and companies on invoice payments while tracking metrics.
• Apply check, Venmo, and card payments, including discounts and refunds, to invoices.

Fresh Prints deeply values the long-term contributions of its team, recognizing and celebrating that commitment. They are an equal opportunity employer and promote diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

• Manage a portfolio of customer accounts to ensure timely collection of outstanding balances.
• Communicate effectively and professionally with customers to resolve payment issues and reconcile accounts.
• Maintain detailed records of communication and payment commitments in internal systems.

Loadsmart is an innovative logistics technology company valued at over $1 billion. They are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight.

• Monitor customer accounts daily and contact customers to secure timely payments for aged receivables.
• Handle inbound AR-related calls, billing inquiries, and research/resolve service and parts billing issues.
• Maintain accurate records and reports while responding to internal and external inquiries within service-level timelines.

Lithia & Driveway is the largest automotive retailer in North America, operating hundreds of store locations while providing vehicle purchase, financing, and online sales services. As a Fortune 500 company listed on the NYSE, they emphasize entrepreneurial leadership and a customer-centric culture focused on delivering 'Auto Done Easy' experiences.

• Contact clients and collect outstanding payments.
• Professionally communicate with customers to encourage payments.
• Maintain trustful relationships while ensuring timely payments.

Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. They are looking for extraordinary talent to be part of their unique and diverse team.

• Service a portfolio using various contact methods to collect, including calls, texts, and emails.
• Negotiate sustainable payment plans that meet Forward business objectives.
• Achieve monthly recovered payments goals, meeting or exceeding incentive compensation targets.

Forward Financing is a financial technology company based in Boston, Massachusetts, committed to unlocking capital that fuels small businesses across America. They are recognized as a Best Place to Work and certified as a Great Place To Work®, investing in their employees, technology, and customer experience.

• Performs advanced level work related to denial management.
• Processes and follows up on all appeal types, at an expert level, to all payers.
• Takes actionable steps to resolve open claims, including refiling or appealing claims, or resolving manual tasks.

US Anesthesia Partners is a company that provides anesthesia services. They provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, or disability.

• Appeal, rebill, and resolve open, underpaid, or unpaid medical claims accurately and with supporting documentation.
• Maintain and update payor billing guidelines, fee schedules, and detailed account receivable documentation.
• Review and resolve incoming correspondence, payor calls, and payments while reporting denial trends to leadership.

Air Methods provides air medical transport services. The company is an equal opportunity employer committed to industry regulations and collaboration.

• Lead and manage a team of late-stage collections team members focused on minimal skip-tracing.
• Handle escalated customer loan issues and provide guidance on resolution of escalated matters.
• Provide training to new hire staff ensuring appropriate knowledge of systems and adherence to company procedures and policies.

Lendbuzz believes financial opportunity should be more personalized and fair, developing innovative technologies for underserved borrowers. They are a diverse company with a culture valuing independent and critical thinking.

• Conducting collection activity on appealed claims by contacting government agencies and third party payers.
• Requesting additional information from Patients, Medical Records, and others as needed.
• Reviewing contracts and identifying billing or coding issues and requesting re-bills, secondary billing, or corrected bills as needed.

Sutherland helps strengthen brands by improving customer experiences. They're a global company with nearly 40,000 employees across over 100 countries, focusing on customer care and delivering extraordinary service.

• Engage with collectors through chat, email, and phone support, providing knowledgeable assistance.
• Handle complex account questions and resolve issues with empathy and care.
• Gather customer feedback to identify trends and suggest improvements to the user experience.

Alt is unlocking the value of alternative assets, starting with the $5B trading-card market. They let collectors buy, sell, vault, and finance their cards in one place and they are backed by leaders at Stripe, Coinbase, Seven Seven Six, and pro athletes.

• Contact customers via phone, email, and written communication to collect overdue payments.
• Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
• Research and resolve payment discrepancies, ensuring accounts are accurate and up to date.

Vert Environmental is a leading third-party industrial hygiene consulting and testing company, providing comprehensive services for both residential and commercial properties. With over a decade of experience, they have built a strong reputation for delivering fast, accurate, and reliable results.

• Collaborating with service departments to conduct high volume monthly billing.
• Managing and performing collections to maintain AR aging targets.
• Maintaining relationships with clients regarding payments, invoicing disputes, and chargebacks.

Wpromote is a digital marketing agency. They pride themselves on a strong work-life balance and a commitment to inclusivity.

• Complete billing tasks daily; ensure minimal write off of reimbursement dollars.
• Submit clean claims timely and appropriately to various insurance companies; complete submissions electronically or by paper according to payor guidelines.
• Research, correct, and resubmit rejected and denied claims.

Enhabit Home Health & Hospice provides in-home healthcare services. They are an equal opportunity employer committed to a collaborative and respectful work environment that supports, encourages, and motivates all individuals.