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About the Role:
- Support daily operations for online stores and e-commerce brands.
- Handle customer support, order management, and product listing updates.
- Efficiently manage multiple tasks in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries via email, chat, social media, or support platforms.
- Handle order concerns, tracking requests, returns, refunds, and general product inquiries.
- Deliver professional and customer-focused support to maintain positive customer experiences.
Qualifications & Requirements:
- Minimum 1–2 years of experience in e-commerce support or virtual assistance.
- Experience with platforms such as Shopify, Amazon Seller Central, WooCommerce, Etsy, or similar.
- Strong written and verbal communication skills.
OurAssistants
OurAssistants connects e-commerce and service-based businesses with highly skilled virtual professionals. They are committed to creating a collaborative and growth-oriented remote work environment for their team members.