As a Remote Maintenance Coordinator, you will triage and troubleshoot maintenance requests, manage vendors and appointments, and ensure excellent communication with residents and technicians. Maintain accurate records and monitor progress toward KPIs to ensure resident satisfaction and cost control. This role requires strong organizational and problem-solving skills.
The company is seeking an Operations Coordinator to manage scheduling, reporting, and pipeline updates for multiple stakeholders and delegate work to VAs or junior staff. The ideal candidate will be highly organized, thrive in a fast-paced environment, and demonstrate strong ownership over tasks and client deliverables.
Provide diligent administrative support and client-friendly email communication while the company evaluates and grows presence across Latin America. Act as a culturally aware bridge with local stakeholders (agencies, rights holders, partners), track inquiries, and perform light market/policy research to keep the core team informed.