Veta Virtual

As a Customer Support Specialist, you’ll help customers troubleshoot product issues, manage returns and replacements, and keep support tickets on track. You will respond to customer inquiries, manage part replacements and warranty requests, support return processes, and communicate empathetically with customers. You will also escalate complex cases, log actions clearly, and work with multimedia attachments.

As an Accounts Receivable & Revenue Operations Specialist, you’ll work as part of our client’s team, providing financial support to their standout startup clients. You’ll take full ownership of their revenue cycle and ensure smooth financial operations from quote to cash. Your day-to-day work will involve managing end-to-end revenue operations, taking ownership of client accounts receivable, and collaborating with the broader accounting team.