Level Access

As a Renewal Specialist focused on Named Enterprise customers, your role involves managing the entire renewals process to ensure timely contract closures. You'll contribute to customer satisfaction and retention by achieving on-time renewals and driving customer expansion. Collaboration with Account Executives, Solutions Engineers, Customer Success Managers, Field Marketing, Sales Operations, and Legal teams is crucial for delivering exceptional results.

We're seeking a Marketing Data Analyst who is passionate about data, storytelling, and operational excellence. This role is responsible for marketing analytics and reporting across all channels and programs. You will be the go-to expert on marketing performance data, helping us understand what’s working and where to invest to maximize return on investment.

We are seeking a strategic and execution-focused Product Manager to join our outstanding Product team and lead the development and evolution of our human-powered services portfolio. Be at the forefront of making the digital world accessible to all and take ownership of delivering innovative products that improve digital accessibility across the web, contributing to an extraordinary user experience!

Lead a portfolio of products, mentoring and growing product managers, and collaborating with teams to ensure products are on track. Make decisions for your products set within the plan built by the Chief Product Officer. Responsibilities include executing the product strategy from discovery to launch, building relationships with cross-functional teams, and relentlessly prioritizing and managing expectations.

This role is critical in maintaining our key sales technology stack, supporting recurring and ad-hoc reporting needs, and driving data-driven decision making through detailed and complex analysis. This role will be responsible for the administration and optimization of critical sales tools, including Clari, Spiff, Salesforce, and Outreach, ensuring seamless functionality, user management, and tool configuration.

The Instructional Designer will develop online learning courses, using strong verbal and written communication skills, and will be responsible for analyzing, designing, and development of high quality training content for technical and non-technical learning programs for Level Access products and general accessibility concepts.

The QA Automation Engineer will work with engineering and manual testers to code automated end to end regression tests to validate application functionality. This includes writing and debugging scripts, performing peer code reviews, logging defects, and analyzing results based on CI/CD execution runs. This person will contribute to building a continuously growing library of re-usable automated tests to supervise and improve the quality of our applications.

Work with engineering and manual testers to code automated end to end regression tests to validate application functionality. This includes writing and debugging scripts, performing peer code reviews, logging defects, and analyzing results based on CI/CD execution runs. Efficiently code new scripts using a Webdriver.io framework and document the linkage between automated and manual regression tests.