Eneba

11 open remote positions

Eneba is building an open, safe and sustainable marketplace for gamers. The company supports close to 20 million active users and fosters a culture of ownership, growth, and collaboration.

Salary Distribution 6 of 11 jobs

Benefits Overview 10 of 11 jobs

Performance Bonus (10) Learning Budget (9) Referral Bonus (8) Stock Options (8) Additional Paid Leave (5) Paid Volunteering (5) Paid Leave (4) Remote Work (3) Volunteering (3) Employee Stock Options (2) Personal Learning Budget (1)

Open Positions

$30,000–$40,000/yr

  • Own and continuously improve the CX quality framework across customer support interactions, ensuring consistent evaluation standards and actionable feedback loops.
  • Analyze customer feedback, support tickets, and operational data to identify recurring issues, root causes, and opportunities to improve the customer experience.
  • Monitor and report on key CX metrics such as CSAT, CES, NPS, FCR, and ticket trends, using insights to prioritize improvements and measure impact.

  • Review and evaluate Finance/YMYL content to ensure it meets the highest standards for editorial quality, factual accuracy, SEO, and user value before publication.
  • Mentor junior editors through regular coaching and feedback, and establish editorial guidelines for high-trust content verticals.
  • Build and optimize AI-assisted editorial workflows using tools like Claude and Gemini to improve efficiency and quality at scale.

  • Set the vision and strategy for Growth Marketing & Partnerships, defining how the function evolves to support Eneba's next stage of growth.
  • Identify and unlock new growth opportunities beyond today's acquisition channels, continuously challenging assumptions and playbooks.
  • Build scalable growth engines that accelerate expansion into new markets and support a growing product portfolio.