Team Lead, Customer Support

Responsibilities:

• Guide and mentor customer support team members towards achieving operational goals.
• Ensure excellent team communication, problem-solving, and professional etiquette skills.
• Provide supervision and technical assistance to the customer service team.

Requirements:

• Experience with setting clear deliverables and supporting the team.
• Ability to inspire team members to look for continuous improvement.
• Sense of urgency and appreciation for clear and timely communication.

What it's like to work at Eneba:

• Opportunity to help scale a unique product.
• Personal and professional growth at an exponential rate.
• Paid volunteering opportunities.