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Telecoms Team:
- Building a small team to work on telecoms products.
- Looking for people with deep industry expertise.
Role:
- Responsible for customer service for telecoms customers.
- Responsible for setting the culture and driving team performance.
- Delivering high customer satisfaction.
Responsibilities:
- Managing an array of customer facing tasks across multiple communication channels.
- Empowering teams to excel in delivering a superior customer experience.
- Compliance with regulations and standards.
Monzo
Monzo is on a mission to make money work for everyone, waving goodbye to the complicated and confusing ways of traditional banking. They have a long history of creating magical moments for their customers.