Vice President - Customer Service
Benefits
6w paternity
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Responsibilities:
- Develop and implement strategies for customer contact functions.
- Monitor and analyze performance metrics to improve efficiency.
- Partner with departments to develop a customer support strategy.
Qualifications:
- Bachelor's Degree OR 4+ years work experience.
- 10+ years' experience in strategic leadership roles.
- 5+ years’ experience specific to customer contact operations.
Benefits:
- Comprehensive benefits to support your health.
- Generous vacation & paid sick leave.
- Paid parental leave and adoption assistance.
TDS Telecom
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience, they are committed to building fiber optic networks and serve over 1 million connections.