Vice President - Customer Service

TDS Telecom

Remote regions

US

Salary range

$0–$0/yr

Benefits

6w paternity

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Responsibilities:

  • Develop and implement strategies for customer contact functions.
  • Monitor and analyze performance metrics to improve efficiency.
  • Partner with departments to develop a customer support strategy.

Qualifications:

  • Bachelor's Degree OR 4+ years work experience.
  • 10+ years' experience in strategic leadership roles.
  • 5+ years’ experience specific to customer contact operations.

Benefits:

  • Comprehensive benefits to support your health.
  • Generous vacation & paid sick leave.
  • Paid parental leave and adoption assistance.

TDS Telecom

TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience, they are committed to building fiber optic networks and serve over 1 million connections.

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