New Manager, Customer Support
Benefits
4w PTO
Job Description
What You Will Do:
- Own daily and weekly performance across support channels.
- Actively manage capacity, volume, and priorities.
- Lead, coach, and develop a team of Support Specialists.
What You Need to Succeed:
- You bring 3+ years of experience managing teams within a customer support environment.
- You have a passion for coaching and a proven ability to mentor early-career professionals.
- You are a clear, confident communicator.
Benefits:
- Generous health, vision, and dental insurance options also available.
- Competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave.
- 401k match to help invest in your future.
About Bloomerang
Bloomerang champions the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. It is home to some of the most innovative and skilled individuals in the workforce today with a mission-driven culture built on core values.