Lead one of our B2C Customer Support teams, working with all exciting products and services in our digital marketplace.
Be the representative of your team in all CS management conversations and department in all cross-functional matters.

Key Responsibilities:

Guide and mentor team members to achieve operational goals and ensure excellent customer satisfaction.
Provide supervision and technical assistance, and collaborate with planning on staffing and hiring.
Monitor business metrics and implement improvements in user journeys and customer experience.

What We Offer:

Opportunity to join our Employee Stock Options program and various bonus systems.
Work location of your choice: office, remote, or travel while working.
Personal and professional growth supported by feedback and promotion processes.

Eneba

We are building an open, safe and sustainable marketplace for gamers. Our marketplace supports close to 20m+ active users and is growing fast, with a culture of trust and safety.

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