PolicyMe is modernizing insurance, making it simpler and more accessible. As a remote-first, Toronto-based startup, they're committed to building the future of insurance in Canada and beyond with a fast-paced, collaborative environment.
Help prospective clients navigate life, critical illness, and health & dental insurance options using PolicyMe’s digital platform and your product knowledge.
Speak with customers in both French & English to answer questions and guide them through the buying process.
Recommend the right coverage based on customer needs, using a clear and honest consultative approach.
Owning the end-to-end design process: from exploratory research to wireframes, prototypes, usability testing, and polished high-fidelity designs.
Driving deep customer and product understanding through short-form research (customer interviews/surveys, edge case mapping, journey reviews, competitor benchmarking).
Collaborating closely with product managers, engineers, and stakeholders to define problems, align on outcomes, and craft thoughtful and intuitive solutions.