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Role Overview:
- Support order-to-cash operations and customer inquiries for a partner company.
- Collaborate with sales teams to streamline order management and service delivery.
Key Responsibilities:
- Process orders, manage emails, and ensure adherence to turnaround times.
- Generate reports, analyze data, and escalate issues for timely resolution.
Qualifications:
- 0-2 years of experience in operations or customer service.
- Proficiency in Microsoft Excel and strong communication skills.
Benefits:
- Remote/hybrid flexibility, health insurance, and paid time off.
- Parental leave, learning resources, and employee assistance.
Partner Company
The employer is a partner company focused on customer success and order management, serving clients with products such as books. They foster a collaborative, performance-driven culture with flexible working arrangements and comprehensive employee benefits.