Answer inbound calls, schedule appointments, and provide excellent customer service in a centralized access center environment.
Verify and update patient demographics, insurance, and electronic health records while maintaining confidentiality.
Adhere to call quality and scheduling guidelines, achieving minimum call standards and 95%+ quality threshold.
This is a physician-led, patient-centric network simplifying healthcare with primary, multispecialty, and urgent care services. They serve millions of patients across traditional practices, homes, and virtually, fostering a compassionate and innovative community.
Serve as the first point of contact for patients, addressing questions and coordinating appointments.
Accurately document interactions in electronic medical records and process insurance and payment information.
Collaborate with healthcare providers and colleagues to deliver a compassionate, high-quality patient experience.
Provides patient service and healthcare support through remote interactions. The company maintains a supportive environment focused on employee well-being and patient-centered service.
Serve as the first point of contact for patients, scheduling appointments and coordinating referrals.
Verify insurance and demographic information, ensuring accuracy and compliance.
Document interactions in electronic medical records and escalate complex issues appropriately.
This role is posted on behalf of a partner company, and managed through Jobgether's AI-powered matching process. The company is a healthcare support provider that values compassion and efficiency in patient access services.
Schedule and coordinate patient appointments using EHR systems, and manage scheduling logistics to reduce no-show rates.
Gather, organize, and maintain patient intake forms and medical histories, ensuring accuracy in the EHR.
Communicate with referring providers to obtain records and support care coordination.
Clarity Pediatrics is a virtual clinic reimagining pediatric chronic care, starting with ADHD. It is a growing startup with a tech-enabled clinical model and a committed leadership team.
Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, and outpatient departments.
Collects clinical information, verifies insurance, and educates patients regarding protocols and procedures to ensure appropriate scheduling.
Serves as a resource for staff and referring offices, utilizing scheduling software to facilitate patient access and reduce errors.
Lehigh Valley Health Network is a nationally recognized health network providing advanced, compassionate healthcare to the community. With nearly 20,000 professionals, it is the region's largest employer and has been repeatedly recognized for excellence in patient safety and outcomes.
Handle high-volume inbound calls to schedule appointments and present offers.
Overcome patient objections and use product knowledge to showcase dental solutions.
Manage sensitive information and consistently meet key performance indicators.
North American Dental Group (NADG) uses its individuality and expertise to work with partnered dental offices to provide best-in-class patient care. The company's guiding principle is empathy, and it focuses on putting every patient first, every visit.
Handle inbound and outbound patient calls for appointment scheduling, reminders, and follow-ups.
Document interactions accurately in electronic medical records to support continuity of care.
Coordinate with onsite healthcare personnel and healthcare teams using digital collaboration tools.
This company partners with U.S. healthcare clinics to provide remote clinical support. It offers a structured, service-focused environment with a team of nursing professionals.
Process approved physician orders and manage referrals with attention to detail.
Track documentation requiring physician signatures and escalate as needed.
Ensure timely billing and complete EMR files for discharged patients.
CommonSpirit Health at Home is a full-service health care organization that provides home health and hospice services. As a faith-based organization, it is committed to improving patient health and community well-being through compassionate care.
Handle a high volume of inbound and outbound calls in a fast-paced environment.
Schedule, confirm, reschedule, and cancel medical appointments accurately.
Document call outcomes and appointment details accurately in internal systems.
We are a fast-paced, insurance-related environment focused on providing compassionate assistance to patients. Our team is metrics-driven and we value strong phone skills and attention to detail.
Deliver exceptional customer service in a fast-paced, metrics-driven call center environment.
Manage patient registration, scheduling, rescheduling, and healthcare provider communications.
Accurately collect and document patient demographics, medical history, insurance, and appointment information.
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. They operate in 28 states with 25+ partners and have a fun, collaborative, and supportive work environment.
Make outbound calls to existing healthcare plan members and explain the available services.
Answer basic member questions and handle objections professionally using approved information.
Schedule appointments and accurately document call outcomes to meet quality and conversion goals.
Knowledge Rhino specializes in healthcare outreach and appointment setting for existing plan members. The company is a growing remote team that offers flexible work schedules and a supportive culture.
Serve as the primary point of contact for incoming calls and after-hours HHA and PDN cases, ensuring clear communication between patients, families, caregivers, and staff.
Monitor caregiver attendance, respond to call-outs and missed visits, and coordinate coverage to maintain continuity of patient care.
Accurately document calls, attendance updates, and case-related information in HHA Exchange and other systems while maintaining HIPAA compliance.
One of our clients, a home care agency, is seeking a reliable and experienced Bilingual Receptionist / On-Call Weekend Coordinator to manage high call volumes and time-sensitive staffing matters. The company prioritizes patient care and efficiency, supporting a remote team environment.
Deliver exceptional customer service in a fast-paced call center environment, managing patient registration, scheduling, and provider communications.
Handle inbound and outbound calls and emails with empathy and solution-focused support while navigating multiple systems.
Accurately collect and document patient demographics, insurance, and appointment details, adapting to changing processes and technology.
Luna redefines physical therapy with award-winning technology and proven clinical models, connecting patients and providers through a tech-enabled platform. Operating in 28 states with 25+ partners, the company values care, impact, and continuous improvement.
Respond to new patient leads and booked patients quickly across phone, messaging, and internal systems.
Communicate with patients clearly, warmly, and professionally in both spoken and written English.
Support appointment scheduling, rescheduling, intake completion, paperwork follow-up, and onboarding tasks.
Legion Health is a full-stack AI-native psychiatry network delivering mental health care at scale. The company is a startup focused on improving patient experience through technology and human care, powered by both humans and AI.
Conduct up to 40 calls/day with older adults, coordinating patient communication and scheduling.
Manage radiology appointment coordination and patient records using Epic, Eon, and other systems.
Collaborate with multidisciplinary teams including pulmonology, oncology, and radiology in a fast-paced environment.
Henry Ford Health partners with millions on their health journey, offering a full continuum of services from primary to complex care. With 13 hospitals and hundreds of locations, it is a respected academic medical center fostering a collaborative, mission-driven culture.
Answer inbound patient calls and handle inquiries with warmth and professionalism.
Manage scheduling, calendar coordination, and appointment changes.
Support billing, invoicing, and maintain accurate patient records.
We are a growing healthcare practice dedicated to providing excellent patient care. Our remote team values warm communication, proactive problem-solving, and a supportive culture.
Serve as a key point of contact for patients scheduling diagnostic imaging services including CT, MRI, mammography, and more.
Manage high-volume inbound and outbound patient interactions to coordinate appointments and address inquiries.
Document all interactions accurately in compliance with HIPAA and client protocols while navigating multiple systems.
Carenet Health is a healthcare contact center company that provides patient support and scheduling services. The company fosters a collaborative, innovative culture with a focus on empowering growth through trust and accountability.
Answer incoming calls, messages, and general inquiries.
Provide basic information and assistance to customers.
Direct calls and requests to the appropriate team or location.
Bilgewater Group is a Chicago-based diversified services company with two core divisions: food service and care. Founded in 2003, the company operates a network of quick-service and counter-service locations across the Chicagoland area, serving thousands of customers daily.
Conduct outbound and inbound calls to schedule in-home wellness visits for Medicare patients.
Provide information about WellBe's services and address patient questions and objections.
Support patient engagement and coordinate with the in-home care team to ensure seamless care.
WellBe Senior Medical is a physician-led geriatric care team focused on providing concierge-level medical and social support to frail, elderly Medicare Advantage patients in their homes. As a growing organization, we prioritize a compassionate, patient-first culture and value teamwork and independent initiative.