Patient Onboarding Associate- Call Center

What You’ll Do:

• Deliver exceptional customer service in a fast-paced, metrics-driven call center environment.
• Manage patient registration, scheduling, rescheduling, and healthcare provider communications.
• Accurately collect and document patient information while navigating multiple systems.

What You’ll Bring:

• Office Admin experience (1 year required) and high call volume experience preferred.
• Strong customer service and interpersonal communication skills, with proficiency in Google Suite.
• Ability to multi-task, work independently in a remote setting, and maintain a distraction-free workspace.

What We Offer:

• A consistent, fixed schedule with part-time shifts for stability and work-life balance.
• Medical, dental, vision benefits starting the 1st of the month after hire, plus 401k.
• A collaborative and supportive work environment with realistic growth opportunities.