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Henry Ford Health
Henry Ford Health
9 open remote positions
Henry Ford Health is a leading academic health system providing a comprehensive continuum of care, from primary and specialty care to virtual care, pharmacy, and health insurance, across Michigan and around the world. With 12 hospitals and hundreds of ambulatory care locations, the organization is grounded in purpose, collaboration, and belonging, empowering team members to grow their careers and make a meaningful difference.
Open Positions
Reviews, analyzes, and validates diagnostic and procedural codes for reimbursement and billing purposes. Abstracts accurate information from the electronic health record to support patient care evaluation and administrative decision making. Ensures compliance with established coding guidelines, third-party reimbursement policies, and regulatory requirements.
CPT
HCPCS
Medical Terminology
Anatomy
Conduct up to 40 calls/day with older adults, coordinating patient communication and scheduling. Manage radiology appointment coordination and patient records using Epic, Eon, and other systems. Collaborate with multidisciplinary teams including pulmonology, oncology, and radiology in a fast-paced environment.
Epic
Call Center
Patient Communication
Scheduling
Healthcare Navigation
Responds to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system. Independently manages complex call escalations from team members in a high-volume billing Call Center. Assists with training and mentoring new and existing staff and provides support to level I team members.
Microsoft Suite
Call Center
Communication
Technical Troubleshooting
Coordinate and optimize provider education and medical record coding across hospital and ambulatory sites. Develop and implement education work plans to improve documentation quality, completeness, and accuracy. Serve as a resource for coding guidelines and compliance standards including NCCI Edits, ICD-10CM, CPT, and HCC.
Medical Coding
ICD-10
CPT
Compliance
Schedule patient appointments for specified practice groups and multiple locations in a busy call center. Perform new patient registration and update insurance information; respond to telephone inquiries. Advocate for callers, instill loyalty, and provide efficient customer relationship management.
Customer Service
Computer Skills
Microsoft Office
Communication
Multitasking
Strategically coordinate and optimize the flow of coded medical record information to ensure accurate billing and reimbursement. Review surgical coding submissions and manage denials to maximize revenue capture and compliance. Design and deliver impactful educational programs that elevate documentation practices and coding quality.
Medical Coding
Anatomy
Medical Terminology
Quality Assurance
Review and analyze diagnostic and procedural information from patient medical records using established coding principles. Abstract and compile patient data for medical research, care evaluation, and administrative decision-making. Ensure compliance with coding guidelines, reimbursement policies, regulations, and accreditation standards.
Medical Coding
Medical Terminology
Compliance
Data Analysis
Orchestrate the flow of coded medical record information across inpatient and outpatient settings for billing accuracy. Champion data quality by monitoring completeness, accuracy, and timeliness of medical documentation and coded submissions. Design and deliver educational programs for clinical providers and coding staff on best practices, compliance, and documentation improvement.
Medical Coding
Quality Assurance
Compliance
Manage day-to-day operations for the outpatient clinical documentation improvement program across multiple facilities. Liaise with physicians and leadership on coding rules, risk adjustment, and reimbursement guidelines. Ensure compliant and accurate medical record documentation while facilitating standardization.
Clinical Documentation Improvement
ICD-10 Coding
Project Management
Healthcare Operations
Risk Adjustment