Respond to patient inquiries regarding healthcare accounts receivables across an integrated delivery system.
Communicate effectively with patients, colleagues, providers, and operational staff.
Work independently in a high-volume billing call center to efficiently resolve billing and payment issues.
We are an academic health system providing a comprehensive continuum of care, including primary and preventive services, specialty care, virtual care, pharmacy, and health insurance. With 12 hospitals and hundreds of ambulatory locations across Michigan, we are headquartered in Detroit and committed to innovation, research, education, and community impact.
Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies. - Research auto accident details to determine responsible payers and submit bills and documentation. - Follow up on denied or incorrect payments and support team with reports, audits, and overall assistance.
Revecore helps hospitals recover earned revenue so they can continue serving patients and communities. Trusted by over 1,300 hospitals across 48 states, the company offers a supportive, innovative culture where employees are trusted to do their best work.
Troubleshoot and resolve issues for Clients and Therapists via phone and chat.
Assist and educate customers on the Grow Therapy platform to ensure a great experience.
Identify root causes of problems and collaborate with Product teams to improve the platform.
Grow Therapy is a mental health care platform that connects patients, therapists, and insurance payors to make quality care accessible. Founded in 2020, it has raised over $328M and reached a $3B valuation, with a mission-driven, fast-paced culture.